Virtual Agent / Agent workspace - Link pasted in the chat looks white

[Swati36]

Hello fam!

The link pasted in the Virtual Agent chat window looks white and is unreadable.

Any ideas on how we can change the font color?

[Samaksh Wani]

Hello @Swati36 

Ideally, 

The User Bubble Background Color should be :- #406770

        User Bubble Font Color Should be :- #ffffff

Plz mark my solution as Accept, If you find it helpful.

Regards,

Samaksh

[Swati36]

Hello @Samaksh Wani 

In my case, the User chat bubble is lighter in color with black font color. This works well when the user sends normal text. It does not work only when the user sends a link. The link automatically takes a white color which makes it difficult to read on a bubble with a lighter color.
I would like to know why the link appears white when other normal text apperas black.

[Samaksh Wani]

Hello @Swati36 

Try to change the color of User Bubble background.

Plz mark my solution as Accept, If you find it helpful.

Regards,

Samaksh

[Samaksh Wani]

Hello @Swati36 

Plz mark my solution as Accept, If you find it helpful.

Regards,

Samaksh

[Keszia]

Did you ever find the solution to this? I'm having this same problem and want to keep the lighter background for ease of reading.