Virtual Agent

[radhamanchi]

Is it possible to set the subcategory field based on category in through Virtual agent, I am creating Incident via virtual agent and I want to fill category and subcategory fields as well. 

[Ankur Bawiskar]

@radhamanchi 

how is INC created? share that screenshot

you can ask user to select the category as 1st response and then in 2nd ask for subcategory

where are you stuck?

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