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Change the OOB Virtual Agent prompt

Chandrika4
Tera Contributor

Hi everyone,

 

I want to change the OOB virtual agent prompt when the user searches for any keywords and knowledge articles and catalog items are displayed.

 

Text to be changed: Below are what I can found from our knowledge base

1 REPLY 1

Marina_N
Tera Contributor

Hi,

You need to duplicate this OOB topic, find the node where this text is configured and reword as you want.