Enable Service Portal Web Client - Failed : Virtual Agent Lab

[MallikharjunaV]

Enable Service Portal Web Client - Failed : Virtual Agent Lab: Please Find Attachment

1. I completed PDF lab document given for this specific task but it hints "

Configure Agent Chat in a portal" with link https://www.servicenow.com/docs/r/platform-user-interface/service-portal/configure-va-in-sp.html      is it necessary when I complete pdf lab instructions with implemenation I validated it but task fails and still shows the above link- What are next steps to complete this module/course or validate it with success, suggest with any images or steps to implement or validate correctly?

[Tanushree Maiti]

Hi @MallikharjunaV 

Step by step instruction is given here, check this:

How to enable Virtual Agent on specific Portal? 

then validate the task.

[MallikharjunaV]

it automatically worked no changes done just re-fereshed it. Thaks.

[Tanushree Maiti]

Hi @MallikharjunaV 

Also Ensure All plugin is installed.

https://www.servicenow.com/docs/r/platform-user-interface/service-portal/configure-va-in-sp.html