How to edit the link in Virtual agent welcome message on MS teams that come for new user.

PriyanshuVerma1
Tera Expert

See the screenshot, we are trying to update the hyperlink "here" with url of page we want the user to lead to.

 

PriyanshuVerma1_3-1728371797990.png

I update it but in teams it's showing the whole url instead of user friendly hyper link. 

PriyanshuVerma1_0-1728371671547.png

I went to /sys_cs_bot_messages.LIST and updated the msteams_welcome_part2_msg 

PriyanshuVerma1_4-1728371976385.png

Please let me know what went wrong, was this suppose to be updated some where else as well.

 

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