How to kill a virtual agent topic that is caught in a loop?

twooton
Giga Contributor

So I have a topic that is caught in a loop. It is spitting out a message to my logs, which is how I know it exists. How do I kill that conversation or process to stop it? I have already disabled the topic, but I don't find anywhere on how I can kill the process or restart the virtual agent.

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twooton
Giga Contributor

Between deleting all conversations, and all active transactions for all users, I was able to fix my loops. However in the beginning, I ended up cloning back to start over because those methods didn't help.