How to kill a virtual agent topic that is caught in a loop?
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‎04-17-2020 06:40 AM
So I have a topic that is caught in a loop. It is spitting out a message to my logs, which is how I know it exists. How do I kill that conversation or process to stop it? I have already disabled the topic, but I don't find anywhere on how I can kill the process or restart the virtual agent.
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‎04-22-2020 12:54 PM
Between deleting all conversations, and all active transactions for all users, I was able to fix my loops. However in the beginning, I ended up cloning back to start over because those methods didn't help.