Solution KB1116734 inaccessible: End Conversation is disabled in the VA chat

[Richard Zlobins]

Hi,

Can anybody share the contents of knowlegde article KB1116734 from hishowcase?

https://hishowcase.service-now.com/kb?id=kb_article_view&sysparm_article=KB1116734

We have the same problem.

When i try to access the knowledge article i get:
This article is available for logged in users. Please Login here
Ill get the msg: 403 Access Forbidden

Thanks a million!

[Muralidharan BS]

the url doesnt seems to be from support.servicenow.com, 

can you try this - Ending conversations in Virtual Agent - https://www.servicenow.com/community/virtual-agent-nlu-articles/enabling-end-conversation-button-in-...