We are planning our next D.C. Metro User Group targeting early November and would like to understand which topics you are interested in hearing about and if you have a topic you'd like to present to the group! We have outlined some potential topics based upon feedback received from the last user group.
Panel of customer (and possibly SN) experts to lead a discussion session on one or more interest area — choose from interest areas identified in March:
o Incident reporting and root cause analysis
o Problem Management
o CMDB
o Emp Provisioning
o Change Management
Service Now topics:
o Calgary/Dublin release overview
o Performance Analytics Demo (Mirror 42 acquisition and reporting capabilities)
Feel free to email me at jonathan.jeffries@servicenow.com as your feedback is very important to us!
Thank you,

ServiceNow and the DC Steering Committee!
