ServiceNow Team Size

Lee Calvert
Tera Contributor

‎04-23-2023 06:07 AM

Good morning,

 

As part of an ongoing governance review, I'm seeking information from existing ServiceNow customers to collect the following information:

1) Company Size

2) Modules Installed

3) Current FTE Count / Planned FTE Count

 

Any information you are willing to share would be appreciated. 

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Rahul Kumar17
Tera Guru

‎04-23-2023 10:33 PM - edited ‎04-23-2023 10:34 PM

Hi Lee,

I can provide some general information on these topics:

  1. Company Size: ServiceNow is used by organizations of all sizes, from small businesses to large enterprises.

  2. Modules Installed: ServiceNow offers a wide range of modules for IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), Human Resources Service Management (HRSM), Security Operations, Governance, Risk, and Compliance (GRC), and more. The specific modules installed by a company will depend on their needs and use cases.

  3. Current FTE Count / Planned FTE Count: The number of full-time equivalent (FTE) employees using ServiceNow can vary widely depending on the size and complexity of the organization and its ServiceNow implementation. Some organizations may have only a few FTEs dedicated to managing ServiceNow, while others may have dozens or even hundreds. Planned FTE counts will depend on the organization's growth plans and any upcoming projects or initiatives that may require additional staff.

 

Thanks,

Rahul Kumar

If my response helped please mark it correct and close the thread.

Thanks,
Rahul Kumar
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Lee Calvert
Tera Contributor
In response to Rahul Kumar17

‎05-01-2023 05:15 AM

Thanks... as a large ServiceNow customer, I am familiar with the information you shared.  I was ideally looking for community members to share their own team size.

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