Virtual Agent - chat Trigger

Gil6
Tera Contributor

Hi Team, 

 

quick question, is there a way to add more trigger words to the virtual agent? 

I mean, example, today you left the chat and if tomorrow you want to start a new chat  you type "Hi", is there a way to add more options to start the chat? like 'Hello' , 'start' etc? 

 

thanks, 

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