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05-17-2019
08:02 AM
Event for Higher Ed Professionals - Special Interest Group
Higher Ed Special Interest Group (SIG)
Date: Wednesday, June 26th
Time: 10:00am – 3:00pm
Location: University of Virginia Zehmer Hall, 104 Midmont Lane | Charlottesville, VA 22904
Please join us at our upcoming ServiceNow SIG meeting!
SIG members tell us these meetings are one of the best ways to hear from and collaborate with others in their industry and get the latest updates from ServiceNow experts. Don’t miss the opportunity to join us.
For our upcoming meeting, you will hear from:
- Your peers
- Local ServiceNow experts & more!
- ServiceNow Higher Ed CTO
AGENDA
- 10:00am – 10:15pm: Registration & Networking
- 10:15am – 10:25am: Welcome & Overview – Josh Pearson, ServiceNow
- 10:25am – 11:00am: Roadmap for Higher Ed
- 11:00am – 12:00pm: CMDB
- Seeding the CMDB
- Best Practices for Adoption and Operations
- Governance/Audit/Verification
- 12:00pm – 12:45pm: Networking Lunch
- 12:45pm – 2:00pm: ITBM
- Demand Management
- Portfolio Management
- Resourcing
- Project Management and Tasking
- 2:00PM – 2:30 PM – Major Incident Management
- 2:30 – 3:00pm: Q&A / Wrap up
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