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tarasringar
ServiceNow Employee

Hello Wisconsin SNUG Members!

 

We are pleased to invite you to the next in-person Wisconsin SNUG Meeting on Wednesday, August 26th at Lambeau Field & Titletown, 1265 Lombardi Ave, Green Bay, WI 54304. SNUG events are designed to enhance and accelerate your success with ServiceNow. With only one local SNUG event each year, this is a valuable opportunity you won't want to miss.

 

Space is limited, so we encourage you to register today to secure your spot.

 

We are also excited to offer an optional Pre-SNUG Workshop to kick off the day! Join us from 10:30 AM – 12:00 PM CT before the main SNUG begins — a great way to dive deeper before the full agenda kicks off at noon.

 

AGENDA

  • 10:30 AM – 12:00 PM CT | Optional Pre-SNUG Workshop

  • Process Mining Workshop 
    • In this lab we will share common questions Process Mining can help answer and show different ways to use the solution to identify additional insights. Even a complete beginner can find answers to the most challenging, complex issues facing companies — which processes can be automated, what are the savings of Now Assist and agents, where are we breaching SLAs, who's holding work the longest before transferring. We'll answer ALL of these questions in minutes, not months.SNUG

       

      12:00 PM – 4:30 PM CT | Wisconsin SNUG + Happy Hour

      • 12:00 – 12:30 PM | Lunch 
      • 12:30 – 12:40 PM | Welcome Remarks
      • 12:40 – 1:25 PM | AHEAD & Dynatrace – Better Together 
      • 1:25 – 1:55 PM | From Cherwell to ServiceNow: Komatsu's Platform Transformation Journey 
      • 1:55 – 2:25 PM | Intermountain Health Customer Presentation

      • 2:25 – 2:40 PM | Break 
      • 2:40 – 3:00 PM | Underdog Features – Validating Now Assist/AI 
      • 3:00 – 3:30 PM | Roundtable Discussions 
        • Workflow Automation – Automating work that matters
        • Service Catalog Modernization – Making service requests simple again
        • App Engine & Low-Code Development – Building enterprise applications faster
        • AI in ServiceNow – Turning AI into measurable business value
        • Employee Experience – Designing services employees actually want to use
      • 3:30 – 5:00 PM | Happy Hour
        • 3:30 PM - Optional Field Tour Group 1 
        • 3:45 PM - Optional Field Tour Group 2

A huge thank you to our sponsors, AHEAD and Dynatrace, for supporting this event!

 

SNUG meetings are one of the best ways to learn from and collaborate with fellow ServiceNow customers. Whether you are new to the platform or a seasoned user, there is something for everyone. Throughout the day, you will have the opportunity to connect with your peers during the workshop, SNUG sessions, and a Happy Hour networking reception to close out the day.

 

We are also looking for customer speakers! If you are interested in presenting a session or have topics you would like to see covered, please reach out directly to tara.sringari@servicenow.com. We would love to hear from you.

 

Register now to secure your space! 

 

We look forward to seeing you in Green Bay!

 

 

Please note: To ensure selected partner sponsors receive the most value from their SNUG event investment, we ask that non-sponsoring partners and independent consultants not attend. Job seekers and students should visit our RISE UP Program website instead of attending the SNUG event.

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