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5 hours ago
Zero Copy Connector for ERP connects ServiceNow workflows directly to your ERP systems with no need for data duplication, no middleware, and no batch sync delays. Before you start building, it helps to know which systems are supported, which protocols they use, and what constraints apply. This article covers the currently supported ERP landscape.
SAP ECC
SAP ECC has been supported since the initial release of Zero Copy Connector for ERP and is where the largest volume of ABAP customisation candidates typically lives, making it a strong entry point for clean core conversations.
Minimum version: SAP NetWeaver 7.31
Supported protocols:
- BAPI: the SAP-native remote function call interface. Used for most ERP model operations, including create, read, and update actions. BAPI signatures are stable across ECC versions.
- OData v2: REST-based connectivity using SAP OData services. Used where OData endpoints are available and preferred over RFC.
What you can connect to: SAP ECC exposes over 4,500 BAPIs and 300+ OData services. The pre-built ERP content packs cover common procurement, finance, and master data entities. They are the accelerators to get you started. You can build custom ERP models targeting any BAPI or OData v2 service your use case requires.
Deployment: On-premise only
SAP S/4HANA
S/4HANA shares the same protocol stack as ECC and is supported across all versions, both on-premise and cloud editions.
Supported protocols:
- BAPI (On-premise only)
- OData v2
What you can connect to: S/4HANA exposes a comparable breadth of BAPI and OData services to ECC, with an increasing set of S/4HANA-native OData APIs available alongside legacy BAPI equivalents. When building custom models for S/4HANA, prefer the S/4HANA-native OData APIs where they exist, as SAP is phasing out some legacy BAPIs in favour of these newer services.
Deployment: On-premise and cloud
SAP SuccessFactors
Zero Copy Connector for ERP connects to SuccessFactors for HR data scenarios, primarily to surface live employee and position data inside ServiceNow HRSD workflows without the need of syncing it into ServiceNow tables.
Supported protocols:
- OData v2: covers the majority of SuccessFactors entity APIs (200+ services)
Typical use cases:
- Employee onboarding and offboarding workflows that read live position, org structure, and employment status from SuccessFactors
- Manager approval workflows that validate employee data at the point of request, not from a stale sync
- HRSD processes that need position management data without replicating the HR system of record
Workday
Zero Copy Connector for ERP connects ServiceNow workflows to live Workday data, letting HR service processes run on ServiceNow without the need of replicating employee records into the platform.
Supported protocols:
- REST (100+ APIs)
Typical use cases:
- HR service delivery workflows that access live Workday employee records
- Onboarding automation that reads worker data from Workday and drives provisioning tasks in ServiceNow
