Welcome Pack for Workflow Data Fabric
Ever feel like your data’s all over the place—stuck in different systems, spreadsheets, and databases? It’s frustrating, right? And it's not just you; many businesses struggle not just with getting their data together but figuring out how to actually use it. That’s exactly why we created ServiceNow’s Workflow Data Fabric. It doesn't just unify your data—it helps you do something useful with it through enterprise workflows and AI Agents that can handle tasks automatically. Let’s break down how it works by looking at three key areas: Connect, Understand, and Act.
1. Connect Your Data
Guess what? The first step to getting your data under control is simply connecting it all together. WDF easily links data from different internal and external systems without creating unnecessary copies. This keeps your data safe, accurate, and right at your fingertips.
What helps you do that:
- IntegrationHub: Has over 220 connectors ready to plug into your favorite apps and APIs. In addition, our enterprise app store offers over 800 pre-tested and certified paid and free integrations from trusted partners and vendors, enabling customers to quickly search, filter, and deploy solutions tailored to their workflows.
- RPA Hub: Handles the repetitive stuff by automating tasks and connecting older systems using robots.
- External Content Connectors: Pulls in external content from sources like SharePoint, Confluence, and other knowledge repositories, into AI Search, enhancing AI-driven experiences like NOW Assist for search.
- Stream Connect: Helps manage real-time data streams with tools like Apache Kafka.
- Zero Copy Connectors: Lets you directly query external data sources like Snowflake and Databricks without duplicating data.
2. Understand Your Data
Now that your data is in one place, you want to understand what's going on with it. That's where WDF steps in to help make sense of it, identify problems, and make smart decisions.
Tools that help you understand better:
- Process Mining: Constantly checks your processes, shows you what's slowing things down, and helps fix those issues automatically.
Visualize real process, spot inefficiencies, and drive continuous improvement with data.
Power AI and workflows with insights for ongoing optimization and compliance.
Turn process insights into rapid actions, ensuring speed, security, and deep visibility.
- Knowledge Graph: Brings data together from different sources, helping create personalized experiences and useful insights.
Connect data across multiple sources for comprehensive insights.
Deliver highly contextual experiences using data, interactions, and integrations.
Enable actions, innovation, efficiency, and impactful business outcomes.
3. Act on Your Data
Do you know what’s next after understanding your data? Taking action! WDF enables any workflow to take actions automatically.
Here's how:
- ServiceNow AI Agents: These smart assistants automatically handle tasks and workflows based on what your data is telling them.
- Packaged and Custom AI Workflows: You can either use ready-made AI workflows for common tasks or create your own to fit your specific needs.
By using your data to act, you'll:
- Save time by automating repetitive tasks.
- Lower costs by cutting down manual work.
- Improve employee happiness by removing boring routine tasks.
Why Pick Workflow Data Fabric?
Workflow Data Fabric makes managing your data simple by combining everything into one easy-to-use platform. It helps you understand your data clearly, take effective actions quickly, and manage it responsibly.
Continous Improvment
Enterprise wide Integration
Lower TCO
Competitive Edge
