カタログアイテムの入力時にグループを選択し、選択したグループをRITM上の承認者グループにセットしたい

Ryota
Tera Guru

‎10-10-2025 07:11 AM

カタログアイテムの変数においてグループテーブルを参照するものを作成し、カタログの申請時にグループを選択させ、注文後に生成されるRITMのレコード上で申請時に選択したグループを承認者グループとしてセットしたいのですが、workflowのaction等で実装可能でしょうか？他の実装方法がありましたら教えてください。

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Ankur Bawiskar
Tera Patron

2 weeks ago

@Ryota 

yes you can use "Get Catalog Variables" flow action and grab this variable

Then in your "Ask for Approval" flow action use this variable as Approval group

where are you stuck?

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Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Dr Atul G- LNG
Tera Patron

2 weeks ago

Hi @Ryota 

 

https://www.servicenow.com/docs/bundle/zurich-build-workflows/page/administer/flow-designer/referenc...

 

https://www.servicenow.com/docs/bundle/zurich-build-workflows/page/administer/flow-designer/task/cre...

 

 

Have look here

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