Hello @radhikamyne,
Check whether your instance has actually been whitelisted for the Figma MCP Server integration, that's a separate step from authenticating the credential in Connect Hub. Being "Authenticated" in Workflow Data Fabric (your second screenshot shows MCP-AIDesignFleet with a valid token, and none of the entries under "Integrations I can use" even reference Figma) only proves the OAuth handshake against Figma succeeded. It does not mean the Figma MCP server has been registered for your instance. ServiceNow currently gates this specific integration behind an allowlist on their side, so even with a good credential it will not show up in the Now Assist MCP Servers panel in Build Agent settings (the one in your first screenshot, where only ATF Cloud runner is listed) until support turns it on for your client_id.
Run through this before you spend more time in Connect Hub:
- Build Agent plugin must be at version 1.2.1 or later, which requires a Now Assist for Creator subscription
- Instance version needs to be Zurich Patch 2 or Yokohama Patch 8 at minimum, Australia Patch 3 is well past that bar so this isn't your blocker
- Figma side, you need a Dev or Full seat on a Figma Pro, Org, or Enterprise plan for the MCP server to be exposed on their end
- File a whitelist request with ServiceNow support, subject line "Figma MCP Server and ServiceNow Build Agent whitelist request," and include your Figma app's client_id plus your instance name in the body. If you have an account manager, they can push this through for you instead
Once support confirms the whitelist, the Figma option will appear alongside
References
Thank you,
Vikram Karety
Octigo Solutions INC
