Are you an integration developer? You've likely used one of our
Integration Hub Spokes knowingly or unknowingly. Integration Hub Spokes
are ready-to-use integration specific applications that ship wit...
Are you an Integrations Developer? Are you trying to integrate external
systems with ServiceNow? Look no further! We have 1000+ integrations
available in the ServiceNow Store from ServiceNow and our p...
This blog post is #5 - and the last - in a series of posts where I show
you how to migrate from a more traditionally implemented integration
using scripted web services to a modern Flow and Integratio...
Your data doesn't have to move to be useful. For years, organisations
have faced a quiet but persistent frustration: Their most valuable data
lives behind firewalls, tucked inside private networks and...
ServiceNow MCP Client, Registry and AI Gateway About this Course • MCP
Client – How ServiceNow's Universal MCP Client works and why it matters•
ServiceNow Private MCP Registry – One of the first priva...
New Zero Copy feature: ServiceNow Reverse Tunnel Configuration
Walkthrough by Quietin In this walkthrough, we configure ServiceNow's
new Reverse Tunnel application—available in the Australia patch 3
r...
Build Your Zero Copy Connectors Practice Zero Copy Connectors (ZCC)
gives ServiceNow real-time access to external data — no copying, no
moving — to power AI agents and workflows. This 2-part series is...
Why secure credential management is the missing piece of enterprise AI
agents Everyone is excited about AI agents. They navigate applications,
automate desktop workflows, log into legacy systems, and ...
Overview This pattern applies specifically to ERP model operations where
the entity type is a BAPI. BAPI operations often require one or more
input tables, and when a table needs to contain multiple r...
Inside Automation Center: How to Manage 1000+ Automations At scale. by
Kartik Lanka, Director, Product Management
Now available on ServiceNow University after login Sprint to Workflow
Data Fabric Certification (Q1 2026) This program guides partners to
attaining WDF (Workflow Data Fabric) Suite Certification and e...
What is a "System of Engagement" layer actually Every enterprise has
invested heavily in its Systems of Record. The financials live in the
ERP. Employees live in the HR system. Assets live in the CMDB...
This guide walks through two connected tasks: Part 1 — How to expose an
existing SAP CDS view as an OData service, using either the
@OData.publish annotation (requires ADT) or the SADL approach via SE...
What this feature does When you add an OData entity to a model in ZCC
for ERP, the connector presents a catalog of services available on your
ERP system. If the service you need isn't listed there, yo...
Exam: AI Search and External Content Connectors Delivery Accreditation
(sign in on ServiceNow University) Successfully passing this exam
demonstrates the learner is proficient in implementing AI Searc...
Why This Matters Most production SAP systems run on multiple application
server instances. If you configure Zero Copy Connector for ERP to
connect directly to a single application server, you lose res...
Unified analytics, simplified data management Customers tell us that
analytics outside ServiceNow is painful. The moment data leaves the
platform for an external lakehouse, it loses context and create...