External Content Connector - Sharepoint

TamilarasiB
Tera Contributor

When I search in search preview, it displays content from sharepoint. But when I search the same in service portal, it does not show the content from sharepoint. I have created SharePoint Online indexed search and added it to the search source and linked to service portal default search profile. But why do  not visible in search in service portal?

Also videos and pdfs are shown in search preview but images are not displayed . why?

4 REPLIES 4

YashwanthV18760
Tera Expert

Hi @TamilarasiB 

Since the content is appearing correctly in Search Preview, it indicates that the indexing and source configuration seem to be set up properly.

Could you please share screenshots of the following for verification:

 

• The total count of indexed documents
• Crawl history/status
• The configuration showing the source added to the Search Profile

 

This will help confirm everything is correctly configured from your end.

Thank you.

Can u check on these screenshots?
Looking for your response.

TamilarasiB
Tera Contributor
 

TamilarasiB
Tera Contributor

Just now, noticed one thing....Images are not fetching even in crawl when we add images in the site.