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How to change My List menu configuration

Rajesha Hati
Tera Expert

‎08-20-2025 07:03 AM

I want to know about where the "My List" (which is the personalized one) items stored in which table and from where all categories comes from like, created by me, Shared with me, Opened by link.

Mainly i don't understand how opened by link works.

RajeshaHati_0-1755698631731.png

 

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Ankur Bawiskar
Tera Patron
Tera Patron
In response to Ankur Bawiskar

‎09-01-2025 10:52 PM

@Rajesha Hati 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎08-20-2025 07:58 AM

 

Hi @Rajesha Hati 

This is something provided by ServiceNow as a core CI, and we can’t change it. It’s not editable or accessible for us.

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