how to set value of a journal field?

[mayanksinghrath]

I have made a custom table which is extended from task table i wanna add some message in work notes which is a journal field i have tried everything setValue,setjournalentry and adding it like a string nothing is working

[glideFather]

Hi @mayanksinghrath,

share what you tried with me to review

[Pavel4]

set string value of your comment directly to the field element in GlideRecord, like

var customTableGR = new GlideRecord("u_custom_table");
customTableGR.u_custom_journal_field = "This is Journal Comment";
customTableGR.update();

 
Please, next time, before you enter new question, try your google superpowers first...

 

[yashkamde]

Hello @mayanksinghrath ,

setjournalentry() should work on this...

plz share your script or any screenshots ??

Refer this :

https://www.servicenow.com/docs/r/washingtondc/platform-administration/c_JournalFields.html 

If my response helped mark as helpful and accept the solution.