legacy workflows

PavanBalajT
Tera Contributor

<p>how to use and create legacy workflows in PDI.? possible ways to create the workflow? .when i click on create button it was redirecting to workflow studion why..?</p>

3 REPLIES 3

Tanushree Maiti
Giga Patron

Hi @PavanBalajT 

 

Since Zurich version ,ServiceNow has disabled the ability to create new legacy workflows. Clicking "New" in the classic Workflow Editor forcefully redirects you to Workflow Studio, which is the consolidated interface for Flow Designer.

  • Legacy workflows remain accessible and you can modify it , Only you can not create it as Flow Designer is the recommended automation tool for future use and ongoing support.

 

Note:  Though if you navigate to sys_properties.list -> update system property com.glide.pad.disableWorkflowStudioRedirect to false  :::: You might get new workflow option ---> But it is strictly not recommended.

https://www.servicenow.com/community/virtual-agent-forum/how-to-create-old-style-workflows-in-workfl...

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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hi @Tanushree Maiti , (com.glide.pad.disableWorkflowStudioRedirect )  this property is readly according to the protection policy how to make it updatable...?

 

Screenshot 2026-05-22 122752.png

Hi @PavanBalajT 

 

If the protection policy is applied, ServiceNow does not allow users to make updates. Only ServiceNow personnel can perform the update.

As I already mentioned, this was not the recommended option.

 

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin: