need to dtop the form submission in workspace

saikumarkak · ‎05-12-2025

when i click on the save button it will stop the form submission when assigned to is empty

Dr Atul G- LNG · ‎05-12-2025

There is either a UI policy or a client script running on the field that makes it mandatory in the state. So, if you don't fill in the "Assigned To" field, it will show an error like this.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

Dr Atul G- LNG · ‎05-12-2025

Hi @saikumarkak

The expected behaviors are assigned as mandatory, which you need to complete first in order to proceed further.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

saikumarkak · ‎05-12-2025

@Dr Atul G- LNG
can you mention the process here

Dr Atul G- LNG · ‎05-12-2025

Hi @saikumarkak

There is either a UI policy or a client script running on the field that makes it mandatory in the state. So, if you don't fill in the "Assigned To" field, it will show an error like this.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************