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OAuth Token Expiration - iManage Spoke

Scott G2
Tera Contributor

I am attempting to integrate with iManage using the iManage Spoke provided by ServiceNow. 

 

The integration works, but I keep having to frequently reobtain the OAuth Token manually.  There is no clear method to automate obtaining a new token when the current one does not exist or fails.  Does anyone have experience with this?  How can I have ServiceNow automatically obtain a new token?


2 REPLIES 2

Bhuvan
Mega Patron

@Scott G2 

 

Can you share details of OAuth configuration ?

 

OAuth registry and configuration should automatically retrieve the tokens before expiry and is out of box feature. Refer below knowledge article for OAuth configuration and system properties corresponding to refresh tokens and access tokens renewal

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2132135

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1648322

 

If this helped to answer your query, please mark it helpful & accept the solution. 

 

Thanks,

Bhuvan

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I'll check out the articles.  Thanks.  Let me know if there is anything I'm missing here.  The redacted areas are correct. I hid them for security.