Process Jobs going into Abandoned state after restarting the machine when mtls certificate is used

Divya78
ServiceNow Employee
ServiceNow Employee

‎10-17-2023 03:43 AM - edited ‎10-19-2023 01:23 AM

Hi, 

 

Could you help me fix it : Process Jobs going into Abandoned state after restarting the machine when mtls certificate is installed

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Alphonsa
ServiceNow Employee
ServiceNow Employee

‎10-19-2023 03:09 AM - edited ‎10-19-2023 03:10 AM

Hi @Divya78 

Could you please follow the 'MTLS configuration and installation'[KB1367197 ] KB article for certificate generation and installation.
Make sure to uncheck the 'Full control' option in the Permissions pane.
Please do let us know if you have any queries or need assistance regarding the same.

Alphonsa_0-1697710097213.png

 



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