Issues encountered during Now Learning RPA core skills path

DLHill
Giga Guru

Hi

 

This isn't a question more of a series of notes that may help others during the core skills path. The design studio part was fine although I never did get it to upload a photo (I couldn't get the combo box to update with the file name in the Open dialog) so I skipped that. I notice others have had this issue. Also I don't have excel on this machine so I used tabled data in a pdf instead (Solved: Help using RPA Design Studio: getting tabled data ... - ServiceNow Community)

 

Moving on to the Connecting, Publishing etc part I had a few errors (could be ommisions in the text, could be I got distracted and missed a bit):

 

  • My SN user didn't have the correct roles (actually I was lazy and did it all under my admin login but this was still the case). While you are there add the robot permission - see later for error if this is omitted.

Access is Denied when publishing an automation in RPA Desktop Design Studio - Support and Troublesho...

 

  • I needed to add a robot license distribution record in RPA Hub

Create a robot license distribution record in RPA Hub (servicenow.com)

 

  • I needed to create a Bot Process Configuration

Bot Process Configuration form (servicenow.com)

 

  • Basic authentication not supported:

 

Connecting Unattended Robots to RPA Hub - issue 1 - basic auth not supported.png

basic auth not supported soln.png

  • No access to connect robot

Connecting Unattended Robots to RPA Hub - issue 2 - no access to connect robot.png

no access to connect robot soln.png

  • Missing credentials when publishing the bot

Publish your Bot Process - missing creds.png

missing creds soln.png

 

  • And finally, for fun, that moment when you realise you are both lazy and an idiot:

doh moment - should have use VM.png

I actually have HyperV on this machine but noooo, let's just do it here with my creds...  I'm going to log out now and stare at a login screen for 2mins. 🙃

 

Debbie

 

 

1 ACCEPTED SOLUTION

DLHill
Giga Guru

success.png

 They don't show the final screen so here is what it looked like at the end of the course

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2 REPLIES 2

DLHill
Giga Guru

success.png

 They don't show the final screen so here is what it looked like at the end of the course

jc49
Tera Contributor

Nice writeup. The screenshots helped a ton! Thanks