RPA Start process is stucked

[Ram_n Botelho]

Hi.

First, I suffered to migrate RPA configuration from developer to QA instance. RPA configuration Process type received a new choice with value 3 instead of 1 (Unattended). I solved this using script.

And now I am stucked at the following message at Bot Process Job (sn_rpa_fdn_process_job).

"StartProcess request for the previous process job is in progress. The new process job that was triggered is skipped."

There is no other Process Job in the table.

[Craig Gruwell]

Hi Ram_n Botelho,

Have you tried modifying the RPA Hub properties?

https://www.servicenow.com/docs/bundle/yokohama-integrate-applications/page/product/rpa-hub/referenc... 

[Ram_n Botelho]

I tried to Force Start on Bot Process, not by Property.

I did not work.

Maybe there is a table to handle the bot queue and I could change the status of the record on the queue.