Hi , I have one flow designer which is triggering the noification when state is closed incomplete and in this we have one one more condition added like if close notes is "No response from user" However we have one general notification(TEST1) which is...
Are you working with data and application integrations in your current role? Whether you configure integrations, connections to systems, manage APIs and credentials, build workflows or oversee data security and transformation, your experience is i...
Could you please help us with Data Collection Templates for SPM module for below sub modules within it. Also attached sample copy from ITSM side. Idea & Demand Management Portfolio and Program Management Project Management Cost Management Financial M...
Could you please help us with Data Collection Templates for SPM module for below sub modules within it. Also attached sample copy from ITSM side. Idea & Demand Management Portfolio and Program Management Project Management Cost Management Financial M...
Hi everyone, I am integrating ServiceNow with Oracle EBS using the Oracle EBS Spoke plugin and have reached a step requiring a specific URL for HTTP(s) connection configuration. I'm unclear on how to identify or construct this URL.Summary of the Situ...
I am trying to create and RITM and update the same records via Flow designer for a catalog item.am trying to set stage field in the RITM via drop down. But that is giving me the backend value in the field of RITM form.Can I know how this can be fixed...
When creating an incident, the number is auto-populating as INC0010001. However, if I create another new incident without saving the first one, it generates the next number as INC0010002. It should retain the same number as the first one if it's not ...
Use Case: Trigger an approval workflow based on multi-value selection.Step 1: A multi-select field named Role has been created with multiple role options (e.g., Accounting, Budget Manager, etc.).Step 2: When one or more roles are selected, specific a...
I am trying to create a catalog item to take inputs and use the juniper mist automated network provisioning action items in my flow. But I am unable to pick the input values from the form and feed it into the action item variables. Is there any examp...
Would you please provide a documentation and SME advise on how to automate the evidence collection process in ServiceNow IRM Compliance using RPA/ Workflow automation or App Engine, if I need to replicate some legacy IT Control Objective audit engage...
We are trying to implement an option for the requestor that he/she can use to cancel a request after submitting a catalog item. the challenge that I am facing is that the flow in question is using the OOB request approval action and by the time the u...
Hello community, I'm trying to create a flow to automate emails. In the "to" field of the action available through Service Now, I managed to create a script to extract the "description" field. However, I need to do the same for "work notes", but I wa...
I would like to understand how the application behaves during the subsequent month’s scan if the same vulnerability reappears after an FP (False Positive) request has been raised and closed.Currently, we are marking the FP status only in ServiceNow, ...
Hi.First, I suffered to migrate RPA configuration from developer to QA instance. RPA configuration Process type received a new choice with value 3 instead of 1 (Unattended). I solved this using script. And now I am stucked at the following message at...
Hi Team can anyone help me achieving the requirement belowRITM can be closed-complete if all of its child SCTASKs are a combination of Closed-CompleteRITM must be closed-incomplete if any of its child SCTASKs are Closed-IncompleteA RITM should not be...
