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Resolved! SLA

How to setUp SLA for "List" type fields, SLA are designed for "User[sys_user]" fields such as Assigned to, is it really possible to setUp SLA for all users in "List" type field?

Resolved! Hide options from workspace

when user click on the 3 dots those options will be available ,but fornow those options are availabe for all the role users. I wanted to make below options visible for only for proctect_admin role usrs not for all the users. for now those are visible...

VSN_0-1741715421391.png
VSN by Tera Expert
  • 808 Views
  • 6 replies
  • 0 helpfuls

Resolved! integration b/w ServiceNow and Workfront

We are looking at building an integration b/w ServiceNow and Workfront. We have spoke available, but that requires a subscription. could you please help with a best possible approach.#integration#workfrontThanksAB

B Ashok by Tera Guru
  • 581 Views
  • 1 replies
  • 0 helpfuls

GET API In Flow designer

hey team,i have a requirement that i need to call get method API of another instance into flow designer of my instance and create the records of that api in my instance. need to send notifications to any two users when data is imported from GET API.I...

SoudarapuN by Tera Contributor
  • 549 Views
  • 3 replies
  • 2 helpfuls

Quickly delete User records

After cloning, I need to preserve only the users and their permissions in Domain A. I have tried using preserve and exclusion on three tables (user, user_has_role, grmember), but it didn't work, possibly due to my setup. Additionally, I'm trying to u...

green jason by Tera Contributor
  • 555 Views
  • 4 replies
  • 0 helpfuls

Predictive Intelligence in incident record

Hello Team, Details of incident creation configured in our system:In my instance, if I created any incident record from Portal then end user must provide configuration item for the incident. Now with that configuration item we populate the other fiel...

A_maity002 by Tera Contributor
  • 786 Views
  • 3 replies
  • 1 helpfuls

NLU Issue

Hey Team, when i try to train model which i have created it shows like this .even though i installed all plugins .It is praticing in  my nowlearning instance. "Some features may not be available because the connection to NLU Service is not available....

SoudarapuN by Tera Contributor
  • 468 Views
  • 6 replies
  • 0 helpfuls