Salesforce Integration Spoke need CSM?

[masayatakahashi]

My customer have HRSD, App Engine, Automation Engine. Do they need CSM subscription to integrate with Salesforce? Docs said Salesforce spoke need CSM plug-ins(Customer service, CSM Portal).

[Dr Atul - LNG]

Hi @masayatakahashi 

Yes, to integrate CSM with Salesforce, you’ll need the CSM plugin and a subscription.

[Mark Manders]

You are a ServiceNow employee and you are asking the community to know if the documentation from your own company is correct? 

[masayatakahashi]

I had misunderstood regarding integration with salesforce. We have 3 spokes(1 is built by 3rd party)  and customers should use "salesforce spoke" to integrate with Now Platform.

[Dr Atul - LNG · Accepted solution]

So what is question here  @masayatakahashi