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Resolved! Catalog Item variable in SCTASK

Hi all!I have a Flow that Creates Catalog Task. It uses Catalog Item variable is_this_repairable_under_warranty.I have made that this variable is mandatory when closing task (Closed Complete) with UI Policy (match Short Description).This IF is not tr...

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StefanSrba by Tera Contributor
  • 1254 Views
  • 7 replies
  • 0 helpfuls

OAuth Token Expiration - iManage Spoke

I am attempting to integrate with iManage using the iManage Spoke provided by ServiceNow.  The integration works, but I keep having to frequently reobtain the OAuth Token manually.  There is no clear method to automate obtaining a new token when the ...

Scott G2 by Tera Contributor
  • 1197 Views
  • 4 replies
  • 0 helpfuls

Unable to connect to Unattended Robot

Hello everyone,In ServiceNow RPA, I'm facing an issue when trying to connect the Unattended Robot to my ServiceNow instance.I can access the instance normally through both the browser and Studio Desktop, but when I try to connect through the Unattend...

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Flow issues- Flow not being used

All,  I hope that you can assist with this issue. I have created and assigned flows to my catalog items. However, when someone submits a request it is not using that flow and using a generic flow. How can I force to use the flow assigned to that item...

LATimC by Kilo Contributor
  • 602 Views
  • 2 replies
  • 0 helpfuls

Resolved! Acces Denied when trying to publish Robot

Hello,I’m completely new to ServiceNow RPA. While trying to publish my first robot to the RPA Hub on my Personal Developer Instance (PDI), I keep getting an “Access Denied” error.Can someone guide me on what permissions or configurations I need to so...

Jeansantos12 by Tera Contributor
  • 1817 Views
  • 4 replies
  • 2 helpfuls
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