Refer the YouTubbe video https://youtu.be/9TGqne0EswA. that showcases the end‑to‑end integration flow where Salesforce Account data changes are sent to ServiceNow using a webhook. It demonstrates event triggering in Salesforce, authentication between systems, webhook payload reception in ServiceNow, and downstream processing through the Account Subflow with logged results as mentioned below:
- Setup Salesforce webhook and its event for Account info changes
- Setup ServiceNow listener (OOTB already in the Salesforce scripted rest web service)
- Trigger a change event on Account in Salesforce
- Show auth handshake between Salesforce and SN
- Show SN receives the webhook event payload, then call the "Account Subflow" from flow designer
- Show the changed salesforce data in SN log per the "Account Subflow" logic
