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Skipping Approvals when variable is set to Yes

EarlH
Tera Contributor

2 hours ago

I have a flow that currently always asks for approvals.  I have a new requirement that if the variable skipApproval is set to Yes it should skip the approval stage and move to the fulfillment stage and create tasks.  I am trying to not create additional actions and use the ones that are already in place.  How can I do this?  I have an if statement created but cannot figure out how to skip to the steps where the fulfillment process begins.

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Rafael Batistot
Kilo Patron

33m ago

Hi @EarlH 

 

Flow Designer can’t skip to a later action. Use an If condition:

  • skipApproval = Yes → Go directly to fulfillment (or call a fulfillment subflow).
  • skipApproval = No → Run approvals, then continue to fulfillment.

Using a subflow for the fulfillment steps avoids duplicating actions.

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0549963

 

 

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