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Custom Workspace not loading for roles other than admin

Deepak90
Tera Contributor

‎02-19-2025 05:52 PM

I have created a custom workspace and trying to access it with user having itil role but its getting some ACL issues then I added role in workspace settings. Now its showing some other error 'Can't display this list' as stated below if someone have any idea please help?

Deepak90_0-1740016221935.png

 

If I am logged in as admin I am able to access the custom workspace properly.

Deepak90_1-1740016342583.png

 

 

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Sandeep Rajput
Tera Patron

‎02-21-2025 04:18 AM

@Deepak90 This looks like an access issue. If you are not able to find the ACL to fix then I recommend raising a support case with ServiceNow support to get this addressed.

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