ServiceNow
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Before starting implementation, it's always a good idea to conduct a process workshop to verify processes and identify requirements. Listed here are process workshop guides you can use to run workshops if you are self-implementing or to prepare if you are working with an implementation partner.  

 

 
 
 
 
 
Comments
mikereaves
Tera Expert

quick question - is there any automation that cancels reservations that have been made for/by a user who is no longer an active sys_user record?  

Our client expects users to make reservations for long periods (6-12 mos.) to leave the company "mid-reservation".  They want to know if the reservations for inactivated users are canceled automatically.

I don't see any obvious Scheduled Jobs or Business Rules. 

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Last update:
‎09-21-2022 01:57 PM
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