ServiceNow Community

Implementing CyberArk to securely store and retrieve all necessary credentials

Hi I would like if you can share how to use CyberArk with Servicenow, Thanks

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Duplicate email addresses for contacts and consumers

Hi, I would like to hear your thoughts and experiences on how you deal with duplicate email addresses for contacts and consumers.A little background, we are implementing CSM and we offer B2B and B2C services.We experience that often times private ind...

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Hide subToolbar for Project Workspace

Hi In project workspace there is a record page whenever from list i open any record Project Workspace Subtoolbar become visible there is a property of it in which i have mentioned my page id as well still its not workingIts working fine for my anoth...

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ServiceNow Certification (CSA, CIS etc)

Hi Community Members, If I register exam via webassessor which is not linked to my current employer and I pay the exam fees on own . Will my certifications still be valid or I need to link account with ServiceNow partner employee ?? Regards,Manal Aq...

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Resolved! Questions about ServiceNow (CSA) Certification Exam & Training

Hi ServiceNow certification team. I have the following questions aboutthe ServiceNow Certified System Administrator Certification Exam.1. What is the total cost of the Online Proctored Exam ?, and whichare the coming dates available for the exam?2. ...

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Decision Table – Select More Than One Branch

Hi folks, I'm trying to access more than one branch after a decision table choice. I have one case in the decision table that should trigger 3 different results and access 3 different branches, not just one. I set Execution to "Run All Decisions th...

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Flow Designer Error

I am seeing error for flow designer when i changed From one update set to anotherError: " Your flow cannot be found. Flow sys_id:n"

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Need to remove Promote to Major incident options in the three dots in SOW as shown in the snio

Need to remove the Promote to Major incident in SOW workspace for P3/P4 incidents? Any suggestions on how to resolve the issue in detail?

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ATF UI Action for Workspace

Hello,I have two questions regarding ATFs as it relates to UI Actions for a scoped app using workspace. I had existing ATFs that were working fine, but now that we are moving to Zurich, 10 of them no longer work. All of these do use a Run Server Si...

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Resolved! Is there any way to have the Demo data loaded in SPW.

Hello folks, I want to have some demo data for Portfolio Plan creation, is there any way to have the demo data.

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REQ to RITM

Hi I have a requirement when I want to submit a catalog item in CSM portal it should redirect to Req not RITM.Can anyone tell me how I can achieve itThanks in advance.

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Report on completion of playbook tasks

Hi Team, I need a report to be created on completion of playbooks as analysts closing FSC cases with out using 100% of playbook, so I got a requirement to create a report on playbook where the below mentioned image shows pending complete etc., pls g...

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Catalog client script

I need help creating a catalog client script with these functions: The field name is date_of_movement If the current date is between the 1st and the 19th, the transaction date can be any date within the current month. (Limited to business days) If th...

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How can we add action button for RITM(Requests) on ESC

Hi Team,We have a requirement to add ' Action ' drop down on ESC page for the " My requests" records when opened by the caller . The expected actions drop down options are " Reopen, Cancel '. We have earlier done this sort of customization for incide...

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submit button in ui builder

why submit button on ui builder portal experience is not working as expected?(expected behaviour is it should ensure all mandatory fields are filled r not before redirect in to list view)

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