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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Modifying Accordion Font Size

Is there a way to adjust the default font size for the Insert Accordion feature in the TinyMCE editor? I understand that font type and size can be configured through System UI Properties, but I don’t see any option to change the accordion’s default f...

  • Question
  • accordion

ServiceNow SOMT - Quote Generation in HTML

Hi our customer wants to have the Quote generated in HTML and not in PDF format. Right now the out of the box capability of Quote Management is though it is possible to configure html templates the document generated is in PDF format. Can this defaul...

  • Question

i want to create a popup message to user after login.

Subject: We have a requirement to create a popup when user logins to servicenow which mentions the last login of the user.Description: I have a requirement to create a popup after the user logins to instance.What we tried:1. we created an UI page and...

  • Question

How to create your own ServiceNow MCP Server

How to create your own ServiceNow MCP Server Code: anilvaranasi/ServiceNowMCPServer In order to implement Agentic AI one of the first steps it to be able to build AI agents that can interact with ServiceNow. One of the easiest ways to interact with S...

  • Article

My Certified Technical Architect Series - Week 2

Welcome to the week 2! Let's get started:   Within the program, there are two recognitions named "Star of the Week" and "Super Contributor". The first one was awarded to Yiqi Lin for her outstanding presentation, which went far beyond expectations, s...

  • Article
  • Configuration Management Database (CMDB)

Tired of Manual Diagrams? How to use AI to speed-up diagramming

Hi Reader, Fellow ServiceNow Enthusiast! I was advised to share my article in the community as well, so it's easier to find later and can reach more like-minded professionals. Here's the link to the original article.I'm a ServiceNow Architect. That m...

  • Article
  • Architect

My Certified Technical Architect Series - Week 6

There are various security standards from different countries like GDPR, FISMA, PDPA, and Privacy Act - and they do require that sensitive data should be protected.   Are your HR processes built under ITSM, HRSD, or Scoped App? Are you sure that the ...

  • Article
  • Architect

Multi-instance architecture: Yes?!? No?!? When?

Many customers already have more than one production ServiceNow instance, and even more customers are asking themelves the same question: Should we have everything inside a single ServiceNow instance or rather have multiple production instances? Base...

  • Article
  • Best Practices

Transitioning weekly reporting from PowerPoint to ServiceNow Dashboards

As managers, we've all spent countless hours preparing reports to be routed up to leadership.   We gather the data in excel, prepare charts, format it all into a PowerPoint slide with added commentary and highlights, then forward updated slides to so...

  • blog
  • Change Adoption
  • Dashboard
  • Performance Analytics

Performance Analytics (series) Indicators

Continuing in our Performance Analytics series, we’re now talking about Indicators. An Indicator is a defined metric or key performance measure that captures and tracks a specific value from your data at scheduled intervals (daily, weekly, monthly, e...

  • blog
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