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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist The Countdown is on! Less than 2weeks to the Nigeria ServiceNow Developer Meetup (Lagos & Online) Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist RSVP Now – Join Us for the Nigeria ServiceNow Developer Meetup (Lagos & Online) Dear Community Member,... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online LOSN: Unlocking the Power of ServiceNow Zurich Release—What's New in IT Service Management (ITSM) Hosted by Lolita Honkpo 15 Sep, 2025 08:00 AM PDT Event Details Online LOSN: Unlocking the Power of ServiceNow Zurich Release—What's New in IT Service Management (ITSM) Hosted by Lolita Honkpo 15 Sep, 2025 08:00 AM PDT Event Details Online ServiceNow San Francisco SNUG and Optional Pre-SNUG Workshop on September 15th! Hosted by Alison Thornton 15 Sep, 2025 09:00 AM PDT Event Details Online Vibe Coding with ServiceNow Build Agents Hosted by Robert Ninness 15 Sep, 2025 03:00 PM PDT Event Details Online Ask the Experts: ServiceNow-to-ServiceNow Integration Methods Hosted by Allen Andreas 16 Sep, 2025 08:00 AM PDT Event Details Online LOSN: What’s new in the Zurich release for Integrated Risk Management (IRM) and Privacy Management Hosted by Lolita Honkpo 16 Sep, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! GlideAjax in Catalog clien script don't work with non-admin user

I created a catalog client script onLoad that call a script include using GlideAjax but on portal when i open the item, with admin the ajax call work, with other user (without role) don't work. I inserted some log on script include and with no-admin ...

  • Question
  • Scripting and Coding

Service Mapping query

Hello everyone,I have a quick question regarding Service Mapping implementation. Our MID Server is hosted on-premises, while the entry point for the service is a SaaS platform URL. I’d like to understand what requirements or configurations are needed...

  • Question
  • Service Mapping

Walk-Up - "Create Incident" UI Action for Workspace

Hello all,  we are currently configuring Walk-Up Experience and need assistance with the "Create Incident" UI action. Since Walk-Up uses the AWA and the workspace inbox, we would like to use the OOTB UI Action in the workspace, so the technicians don...

  • Question

Oracle DB license usage data - incorrect

Hi Team,   In the license usage report, For a specific country it is showing that it is using 16# processor licenses.But this is incorrect, it should be #8. Can you help us out, why as the result (or the calculation of Sam Pro) is incorrect, not trus...

  • Question

How do we bind/use state param in data source condition of data visualization?

I am not able to bind the state client parameter or any data resource on the condition of table data source in data visualization.Nor does @ state ."{Name of  State}" works. Let say I have a table called software archive   After editing,  i do not s...

  • Question
  • Next Experience Release Updates
  • UI Builder : Next Experience

How to Distinguish Core, Distribution, Access Switch in CMDB

Hi All, In cmdb_ci_ip_switch, we don't have a clear way to distinguish IP Switches aside from the naming convention, but the naming convention won't be enough as it could easily be misread or overlooked.  Is there any way to easily distinguish these ...

  • Question

Unable to add sn_customerservice_agent role to assignment group

Hi Guys,I currently adding a role sn_customerservice_agent to an assignment group but when I save it, it will not attach/add to the group. Is there documentation or information to fix the issue? Thank you in Advance

  • Question

UI page pop up show list view

Hi ALL I am trying to create one ui page which will pop up once the user select the configuration item value in catalog variable the  ui page will pop-up and shows all incident which is having those have selected configuration item I am using Iframe ...

  • Question

miro enterpise integration with servicenow

Hi All, Can anyone give me the step by step how to do miro enterpise integration with servicenow  including the plugind required .  Thanks and Regards ,Chandan 

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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