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Knowledge 2026 The CreatorCon Community Hub is open. Sessions, activities, expert tips, exclusive info, and more. Everything you need to make the most of CreatorCon, right here. Start exploring What`s New Popular Posts More The latest in Community Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad Virtually: CreatorCon Hackathon Team Formation on Tuesday, 4/21 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Why current.update() Is Breaking Your ServiceNow Implementation (And You Don’t Realize It) Recently, I ran into a... Read More RohitGeorgV Specialist Catalog item categories I have removed 'Sketch' from Catalog items for this category and is captured in update set but while mov... Read More Its_Azar Specialist Custom SkillKit - Tool - Document intelligence Hi all Im trying to call an tool (document intelligence) from my custom skill and i... Read More Tejas Adhalrao Specialist Import Template Showing Extra/Missing Fields Hi , I configured the List Layout to include only the required fields. However, whe... Read More RohitGeorgV Specialist Email Notification Translation for static email I have translated the email notifications into French ... Read More RohitGeorgV Specialist Info Message on form Is this possible to separate these two message, I don't want both message to be closed when I click on 'X' Read More Prasanna_Patil Specialist How to perform AQI on the knowledge center workspace Hey All, Can someone guide to how get "perform AQI" op... Read More Its_Azar Specialist Error when doing the test run Hi all, i have built an sub flow where it fetched the details of the control record... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Modernizing Financial Services Operations: Q1 Capabilities You Need to Know Hosted by Abigail Lavadia 22 Apr, 2026 09:30 AM PDT Event Details Online ServiceNow Exchange: Process Mining Office Hours Hosted by HariomS35974003 23 Apr, 2026 08:00 AM PDT Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 23 Apr, 2026 08:00 AM PDT Event Details Online Federal Tech Talk: Transforming Federal Asset Lifecycle Management Hosted by Mayleen Fitzcha 23 Apr, 2026 10:00 AM PDT Event Details Online Office Hours Live with Frances Frei — Hosting Great Meetings (APAC) Hosted by jasminecole 24 Apr, 2026 03:00 AM PDT Event Details Online Office Hours Live with Frances Frei — Hosting Great Meetings Hosted by jasminecole 24 Apr, 2026 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

PDI instance stuck offline – cannot activate (dev294970)

Hi everyone,My Personal Developer Instance (dev294970) is currently showing as Offline, and I’m unable to bring it back online.Here are the details:Version: ZurichTried clicking Refresh multiple timesTried accessing the instance URL directlyStatus re...

  • Question

Knowledge Article - Block Text tool

Hi Team, I have requirement in the knowledge center, when ever user create a new article, i need the text block should be only "arial" and font size should be "12PX" should be fixed and user should not able to change this. I have check with the defau...

  • Question

Audit Issues - Install status vs hardware status

I'm having an issue explaining in layman terms why service now chose to apply hardware status of stolen out of the box for missing/absent assets in asset/cmdb. I have supplied the breakdown of how asset state and substate relate to hardware status bu...

  • Question

Represented by sys_id d808244de4df5650f877f4c9ef9e2dd5

Hi, I have a question.My team has spotted that when work notes or comments are updated by AI Agent, this sys_id shows up d808244de4df5650f877f4c9ef9e2dd5 (see screenshot attached). I have found what is stands for, namely it is a sys_Id of NowAssist S...

  • Question

Knowledge Article Updates

I work at a financial institution, so we have a vast number of procedures (knowledge articles) in ServiceNow. One of our biggest complaints from end users is that they can see when an article is updated (we configured a "Recently Updated" widget), bu...

  • Question

How Knowledge 2026 Group Package Works?

Hi everyone,  I've a question related to Knowledge 2026 Full Conference - Group ​- Purchaser. It says 2195 USD for 2 tickets and text mentions "For 5+ attendees, we have a discounted rate to help you save!​". So if we buy this package for 2 persons i...

  • Question

Resolved! CI relationship Cloning in ServiceNow

All,I have a requirement to clone all the ci relationships from one CI-xxx to another CI--yyy for one of the useras per requirement.Please provide me the best options to achieve the same in ServiceNow(Zurich Version) ThanksSam

  • Question

Integrate ServiceNow with Microsoft 365 : A step by step guide!

Integrate ServiceNow with Microsoft 365 : A step by step guide!     NOTE: Installing these plugins will enable Employee Center on Microsoft Teams.  Microsoft integration plugins are not available on Personal Developer Instance (PDI).Optional: Watch...

  • Article

Now Assist Header background color change

I have a requirement to change the header background color. I have tried custom branding, but it is not working. Does anyone know a solution for how we can change the header color of the Now Assist Virtual Agent? 

  • Question

Manual CI Creation Query

Hi All, I have a request come in to me for a manual CI creation for an application but my gut is that this isnt the best approach and it should instead be fed into service now via Leanix instead but I'm not 100% sure. what would the recommended appro...

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