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What`s New Popular Posts More The latest in Community Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Knowledge Workflow show "Pending - Not Started" I am creating Knowledge Articles using different artic... Read More Shivalika Specialist Button in Employee service center portal for incidents hello all, Does anyone have any idea how to create thi... Read More George_1 Specialist Workspace related lists count When I open a record, the related tab “Diagnosis and Recovery Tasks” initially show... Read More George_1 Specialist Inconsistency in Knowledge Article Workflow Field After Upgrade I’ve noticed an incons... Read More Its_Azar Specialist MCP and ServiceNow: Enabling Context-Aware AI with LLMs I have been exploring around creating a few MCP server... Read More mayankkumar Specialist Digital End-User Experience End to End Setup Hi Everyone, Has anyone implemented DEX (Digital End-User Experience) recently? I'm... Read More George_1 Specialist Portal announcement I am creating records in the Announcement [announcement] table using a Record Producer. I have added thi... Read More Tejas Adhalrao Specialist Custom Validation Error Not Displayed in Easy Import Preview Requirement We are usi... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Software Asset Management Office Hours Hosted by HariomS35974003 16 Jun, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: ITOM Academy - What’s New in ITOM Visibility and LEAP​ 1H 2026 Hosted by Abigail Lavadia 16 Jun, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Achieve Operational Resilience Within Your Organization Hosted by Abigail Lavadia 16 Jun, 2026 10:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy- What's New in Australia: Platform Encryption Hosted by ServiceNow 16 Jun, 2026 10:00 AM PDT Event Details Online Virtual Webinar: Moving from Generalist to Specialist Hosted by jasminecole 16 Jun, 2026 05:00 PM PDT Event Details Online ServiceNow Exchange: [EMEA] App Engine Academy Hosted by Abigail Lavadia 17 Jun, 2026 01:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! Lab Task(Create itunes Discovery Pattern (Part2)) is not performing normally

Please give me your advice. As I perform quick discovery for lab's verification, discovery log shows the following error message and is not performing normallyError Message : "Discovery status is FAILURE, Discovery using patterns failed due to lack o...

  • Question

Resolved! Need help to Trigger notification when Incident SLA reaches at 80%

Hi, 1-> In this workflow, I didn't understand that how this is getting data of SLA from incidents, I checked for the property in sys_properties table but didn't find any property names like this.2-> If I want to create a new workflow in which at 80% ...

  • Question

Service request support matrix

Hi team, Can someone share me the documentation related to service request support matirx?Here the owner wants to use this feauter so that the dropdown options can be added without and change request. Regards,Suhail

  • Question
  • Service Catalog

Need to translate a form? - check this

This is a brand-new prototype artifact, on the medium to hard level of complexity.   When I first started dabbling with translations in the platform (over 12 years ago now) I actually thought that field labels and choices were the easiest of the area...

  • Article

Need to translate Taxonomy Topics? - check this

Problem Statement The AIS (AI Search) Topic Search widget in Employee Center returns no results or incorrect results when users search within taxonomy topic pages, particularly impacting multilingual deployments. The search works inconsistently — fun...

  • Article

Plugin unable to be install on PDI

Plugin applying issue - "Activate all Software Asset Management Professional plugins" was unable to be installed on my PDI dev336548 and was advised to report here

  • Question

Need help in ATF

Hello guys, I have a label called "Gender" with 2 dropdowns, "Male" & "Female". Now I have multiple dropdown combos for the different fields, If I select Male, a set of fields will be displayed and If I Select Female, a set of fields will be displaye...

  • Question

End users unable to see workspace list

End users unable to see my configurable workspace list even though i have created audience and list appilcability and users have the create,write,read access to the table.can ayone help on this. Thank You  

  • Question

SLA's for Demand Management in SNow

Hi team ,  We are planning to implement SLA for Demand Management.As we understand , the SPM doesn't provide SLA engine OOTB , understanding Demand being derived from Task we can still configure SLA , but is it the right or best practice to design SL...

  • Question

I am unable to reschedule my CSA

I am unable to reschedule my CSA. My exam was scheduled for June 4th. I did not pass and have been trying to reschedule since then.

  • Question
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