ServiceNow Community

In SOW, List CMBD Restrict visibility to admin role only

Hello @all, I have requirement eher In Service Operation workspace, there is list 'CMDB',I hav to hide list from non admin userI have created audiences, and list applicability where 'PC' is CMDB's category.If anyone have worked on this or have any in...

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Access controlls of attachments

Can access permissions for attachments in a Request Item be controlled from within the Request Item itself?I don't want to change ACLs of sys_attachment. Because sys_attachment is a fundamental table of all applications.Do you have any excellent idea...

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Locked out of PDI due to lost Windows Hello / FIDO2 passkey and email MFA code not arriving.

Hello everyone, I am locked out of my Personal Developer Instance. I previously logged in using Windows Hello / FIDO2 passkey MFA. I believe the passkey was created on an old work laptop that has since been wiped, so I no longer have access to that ...

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updating CSS in Workspace

Hi All, I have used form header component in workspace in that component used label value component. I want to modify the font-size and font-weight in both component. Could you please let me know how can I change the CSS. I tried by adding below CSS,...

Question

Disable Attachment Upload on Service Portal for Closed RITM

Hello Team,I am working on a requirement to disable the attachment upload option on the Service Portal once a Requested Item (RITM) reaches a closed state (such as Closed Complete).The expectation is that after the request is closed, users should not...

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I want to enable M365 users to log in to the employee center using SSO.

I successfully enabled SSO login for M365 users in the following article!My next goal is to set the login destination to the Employee Center's top page.I've tried various adjustments, but it's not working.Does anyone know a good solution? https://ww...

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Registration name while scheduling the CIS exam

I am planning to schedule the CIS DF exam with PearsonVUE.My name on my Aadhaar card is Baktavar Baba. While registering for the exam, should I enter First Name as Baba and Last Name as Baktavar?Earlier, my Webassessor profile had First Name: Baba an...

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Regarding the simultaneous login test for multiple users

I asked about testing methods for handling traffic congestion in the following article:https://www.servicenow.com/community/sysadmin-forum/how-to-conduct-a-traffic-congestion-test/m-p/3531346#M22951However, a good testing method wasn't provided, so I...

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List Type Visualisation in Platform Analytics not showing data

The list type of visualization in Platform Analytics is showing message 'No Data Available' even when the data source contains records. The visualization is built on alm_hardware table and the filters applied are as shown in attached screenshot. I co...

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Why is the result count still displayed on the page even after unchecking “Show Search Results Count

As shown in the screenshot, “Show Search Results Count” has been unchecked in the Search Application configuration, and the log also shows the value as false. However, the result count is still displayed in the top-right corner. Why is it not be...

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Architect

Portal-Specific Authentication Is Here — Australia Release

Portal-Specific Authentication:Configure It Your Way Tailor login experiences per Service Portal — different IdPs, local login, or both — all without touching the Login widget. Out of the box, starting with Australia. The Problem: One Login to Ru...

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Platform Security

Need to customize TinyMCE Editor buttons in Service Portal toolbars (they appear hard-coded)

ServiceNow has a number of TinyMCE system properties, available in sys_properties.list, that allow customizing the toolbars in the TinyMCE editor. If you filter by "*glide.ui.html.editor" you'll find a suite of properties for customizing the HTML and...

Question

Copy tags from (sysapproval_approver)table to (sys_journal_field) table whenever the approval create

Hello Team,I am using the below Query Business Rule to copy tags from the sysapproval_approver table to the sys_journal_field table whenever an approval is created.Currently, the tags are being copied, but they are not accurate and there is a mismatc...

Question

Trasition from PHP developer to ServiceNow

I'm currently working as a PHP developer, Having 12+ years of experince.As you have experience as a ServiceNow developer, I would really appreciate it if you could share your insights on the nature of the work and the future prospects in this field.I...

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How to add a field in hr case cards in landing page of hr agent workspace.

In the hr case table I have a field called notified date, I wanted to show this field in the landing page of Hr agent workspace,hr case cards like SLAs at risk.I want to show the field in red colour if the date is today or past and in green if it's f...

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