change issue

[ampoluanilk]

When I am cancel this change it will appear like this and also i have checked the approval section there is no one. how to find the solution. I have tried also dev env same issue.

[Tanushree Maiti]

Hi @ampoluanilk 

Could you please use the error message to search Business Rule script and identify the Business Rule which is  throwing this message.

It seems there is is custom BR in your instance which  enforces Segregation of Duties for SOX compliance in order to prevent an "Assigned To" person from approving their own change.

Check when the BR is triggering.  you can share the screen shot .