Catalog UI Policy to Restrict Date Selection- Script available as an alternate?

We have a catalog item for requesting access to VPN.  For offsite contractors we grant temporary access for a time period of no longer than 365 days (1 year) from selected start date. I have been using the catalog item UI policy with the condition of...

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Service Operation Workspace - I want to move the related list one after the other (separate tabs)

Hi All,I want to move the related list of interaction or all table from vertical to horizontal.I have gone through below community post but I'm not sure after going to  sn_sow_record.SOWRouteUtil and clicked create implementation and how to proceed f...

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Planned dates of EAP Iterations not matching the synched Agile 2.0 sprint dates for few users

In Enterprise Agile planning , the dates fields are glide_date fields, while in Agile 2.0 sprints, the dates are glide_date_time fields, So, when synching the EAP Iterations with sprint in Agile 2.0, the Agile 2.0 sprints are set by concatenating 00:...

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• Enterprise Agile Planning

Enhanced Requests Page Experience

Feature Demo     Overview In the July 2025 release, we've overhauled the My Requests page in Employee Center to make it easier for employees to view, filter, and manage their requests.   The new experience introduces configurable tabs, filters, and ...

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non-compliance for Microsoft Visual studio in license workbench

Hello All, We created a software entitlement for Visual Studio enterprise via Publisher part number “MX3-00115” as provided by client. The Software model is associated with Discovery map “DMAP0067733”. We have noticed that the Suite Component for Mic...

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UI Builder: How to set default value when opening a new record form via a declarative action

Hello, I have created a declarative action of list type labeled "New". I have defined the standard payload. I have also done the event mapping with the list page. It is working correctly and opening up a new tab to create a new record. However, I nee...

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Action Plans for KPIs in Supplier Lifecycle Operations

Enhancing supplier performance isn’t just about measuring—it’s about proactively improving. With Yokohama’s Supplier Lifecycle Operations, ServiceNow brings an empowering new capability to your Source‑to‑Pay (S2P) toolkit: create milestone-driven Act...

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ITSM Request Not closing when the attached RITM is closed

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AI / Agentic AI capabilities in On-Prem ServiceNow

Could you please specify which AI and Agentic AI capabilities are supported in an on-premise ServiceNow deployment?We are particularly interested in:whether Generative AI features such as Now Assist can be operated on-prem,whether Predictive Intellig...

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Not display the same values in list collector

Hello Everyone,I have two variables with A and B, both are list collectors and getting the data from the same tableIn the table I have the data like this -Name                      shortdescription   Active    VariableAdvertisement        ABC        ...

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Field on change form should be not mandatory to one particular group.

Hi Everyone,We do hava a Kb_article field on normal change form and it is mandatory, now we should make it non mandatory for users from Change management group. How can i achieve this? Best Regards

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Populate "Assigned To" field in Evidence table from Control table's Owner field using UI Builder in

I’m working in the Audit Workspace and want to automatically populate the "Assigned To" field in the Evidence table with the Owner value from the related Control table. This should happen when a user clicks the New button in the Evidence related list...

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Configuration Item field in Incident Record taking too long to load data.

Hi,  Configuration Item  field in the incident form is taking too long time to load.It is Reference Field and reference to "cmdb_ci" table.What can be done to load fast, any suggestion? Thanks

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Query regarding instance full scan

Hello Community,I have just performed a full instance scan, and it has generated 1,502 records in the findings. My question is: do we need to address all of these records manually, or is there a specific criteria for determining which ones need to be...

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