ServiceNow Community

I want to hide the time zone displayed after ${sys_created_on}

I am configuring the content displayed in notifications for mobile push messages. To show the record creation date, I set ${sys_created_on}, but the time zone appears after it. Additionally, for Date fields, even though I only set the date, the time ...

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how to call/ show the custom widget on the workspace or on dashboard

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メールが送信されません

いつもお世話になっております。昨日の21:00ごろからServiceNowインスタンスから送信されるはずのメールが送信されなくなりました。sys_emailテーブルにレコードは作成されるのですが、すべてのレコードでTypeがsend-readyになっていてsentになりません。send-readyのメールを送信させる方法を教えて下さい。よろしくお願いいたします。

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Workspace - Column personalization

Hi All, In workspace, I'm facing 2 issues:1. Column personalization is not working properly. whenever I add a column using column edit button, added column don't appear in the list immediately. It appears after refreshing the page or clicking refresh...

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Predicted Skipped Records

Hi Community,Can actions be taken on Predicted Skipped Records? If so, could you please explain how? Thanks

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I was trying to combine three tables and planning to build a database view

I was trying to combine three tables and planning to build a database view, please check below and confirm what I did wrong?When I click on trynow, getting below error. @Ankur Bawiskar

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Software Reclamation to remove User subscriptiot

Hi All, We are planning to implement Software Reclamation specifically to remove User subscription. Do we have documents to refer for plugins, roles, pre-requisites and all. Please assist. Regards,Saranya

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Why is the Catalog column empty in a RITM record even if I already set a Catalog in a catalog item

Hello devs,I configured the Catalog field on a catalog item and expected that when a request is submitted, the Catalog column (sc_catalog) on the corresponding Requested Item (sc_req_item) record would automatically populate based on that configurati...

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Hiding a particular group in assigment group filed in incident form

how to hide a particular in group in assignment field in incident form, even when any group member tries to fill in assigned to field, the group shouldn't populate in assignment group field

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Resolved! Can you change the orientation of a RAM's Heatmap?

This is more for esthetic purposes, but is it possible to modify the display of the Residual Heatmap built into a Risk Assessment Methodology (RAM) in such a way as to flip the y-axis so it runs in the opposite direction?For example:The RAM is config...

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LOGIK.AI CPQ Learning?

How and where to get Learning org and Learning material so that I can create samples to demonstrate.

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Show the checkbox that change between additional comments y work notes

Hello, I recently add the additional comments to the notes and it is not showing me the checkbox that change between the comments and the work notes:I already try to remove all the variables save it and add them again but the check box is still not v...

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Performance Analytics (PA) Fundamentals (Course) / Verify New Indicator on Dashboard

Hello,I'm doing the Performance Analytics (PA) Fundamentals (Course) and some tsask are for Performance analytics, Dashboards. But when I look for them in the instance provided I cannot find them, I have tried to look in the apps and plugins but is n...

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Resolved! Label All ServiceNow Outbound Email Notifications with the wording 'Private and Confidential'

Label All Outbound Email Notifications with the wording 'Private and Confidential' Dear ServiceNow Community Colleagues, I have a customer requirement, whereby the company wants all Outbound Email Notifications sent from ServiceNow, be labelled with ...

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Third-Party Risk Management > Inherent Risk Questionnaires (IRQs) and Risk Tiering Assessments

Tiering Assessments and Inherent Risk Questionnaire (IRQ) help organizations apply the right level of due diligence based on the risk a third party poses by defining the scope and aiding in prioritization. These tools are essential in building a scal...

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