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Australia Release Preview The Developer Passport: Starting Now Pack your bags! We're headed for the Australia release. Join us for a week of live hands-on demos and real-time Q&A with ServiceNow Product Experts, prepping you for upcoming features. Click below to learn more! Learn more What`s New Popular Posts More The latest in Community Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Change Success Score calculation

HI Team, We would like to know how change success score is calculated ? We would like to know how the number 503 in the below screen shot is calculated ? We have added new parameter called Late Changes, how to add that parameter to the change succes...

  • Question
  • Change Management

Deflection Tracking for Legal Request

Hi Everyone, I need some guidance on implementing deflection tracing. We are using the ESC portal for request generation and knowledge base access.The requirement is to track deflection - specifically, how many users visit knowledge article but do no...

  • Question

De-duplication task remediation error

I'm unable to delete the CIs. The error message suggests that a Business Rule or Restricted Cascade Delete Rule on related items may be preventing the deletion.below is the error "Failed to delete these CIs:xxxxxxxxxxxxNote:'Business Rule' or 'Ristri...

  • Question

SAM Office Hours: Complete Q&A Archive

Your comprehensive resource for Software Asset Management questions and expert answers from the Office Hours series.   What is SAM Office Hours? SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Softwar...

  • Article

Resolved! Installed field - why is it datetime?

It appears that OOB, the "Installed" field on the Business Application table / form is a datetime. I'm wondering why and if anyone has had success in changing it to just a date field? It seems to me that at the conceptual level that Business Applicat...

  • Question

SN clone_profile views

Hello I'm preparing the cloning.   I recognized, when I in a new created "clone_profile" form, I can switch between 2 views:clone_profileDefault view"clone_profile" View - shows under "Exclusions" & "Preservers" and "Cleanup scripts"  entries of:my n...

  • Question

FSM Signature Pad on Work Order Task

The requirement is to have a signature used as proof of service, required to close a Work Order Task. We created a new UI Page, u_wot_accept_signature, along with UI Actions to call it and templates, all copied from the OOB Work Order versions. The p...

  • Question

Adding sentiment component to SOW title bar

Hi, In a development environment we have the sentiment displayed in our service operation workspace incident record title, however in the higher environment which is configure the same, it isn't showing and isn't visible in the ui builder.  Does anyo...

  • Question

Resolved! Lists and Filters​ Task

I am having issues with task and filler tasks. Task will not validate, i got though the instruction and completed the step but it says failed can you offer some assistance please.  Task Description: View a list of incidents and personalize the list, ...

  • Question

Data Visulaization and catalog variable reporting

We are currently limited to basic Data Visualizations for reporting. Accessing and importing ServiceNow Catalog Variables remains a challenge, as the current process is technically difficult and restricted to a few users.  What is the best practice f...

  • Question
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