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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Announcing Community Week 2025: Celebrating the Spirit of Community and the Power of AI We’re thrilled to anno... Read More Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Join us at the New York World Forum on October 29th! Hosted by tracyo_brien 29 Oct, 2025 05:00 AM PDT Event Details Online Join is at the New York World Forum on October 29th! Hosted by tracyo_brien 29 Oct, 2025 05:00 AM PDT Event Details Online Join us at the New York World Forum on October 29th! Hosted by tracyo_brien 29 Oct, 2025 05:00 AM PDT Event Details Online Join us at the New York World Forum on October 29th! Hosted by tracyo_brien 29 Oct, 2025 05:00 AM PDT Event Details Online Join as at the New York World Forum on October 29th! Hosted by tracyo_brien 29 Oct, 2025 05:00 AM PDT Event Details Online ServiceNow World Forum New York Hosted by HollyHorton 29 Oct, 2025 05:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Rate Model explained with simple example

In ServiceNow PPM, Rate Models are used to define the cost rates for resources working on projects and demands. Rate Models help calculate the costs associated with resources based on their roles, skills, or other factors. Rate models can be useful ...

  • Article
  • PPM
  • Rate Model
  • Strategic Portfolio Management

License Metric Microsoft core

Hi Falks,i have seen that the new Core Licensing model of Microsoft Server is calculating wrong in my instance Yokahoma.following the rules, the metric should do following and consider the minimum.... Any experience how to correct it in the license m...

  • Question
  • Microsoft Server Licensing

Live on ServiceNow: [APAC] Digital End-User Experience (DEX) Office Hours

  Join the DEX product team to get answers to your tough questions and learn from the questions of your peers. This session will be led by members of the DEX product management team and cover any DEX related questions.   Live on ServiceNow: Office H...

  • Event
  • IT Service Management
  • Office Hours
  • Virtual

Live on ServiceNow: [APAC] Digital End-User Experience (DEX) Office Hours

  Join the DEX product team to get answers to your tough questions and learn from the questions of your peers. This session will be led by members of the DEX product management team and cover any DEX related questions.   Live on ServiceNow: Office H...

  • Event
  • Live on ServiceNow
  • Virtual

Live on ServiceNow: [AMS] Digital End-User Experience Office Hours

  Join the DEX product team to get answers to your tough questions and learn from the questions of your peers. This session will be led by members of the DEX product management team and cover any DEX related questions.   Don't miss out on this oppor...

  • Event
  • Live on ServiceNow
  • Virtual

Live on ServiceNow: [AMS] Digital End-User Experience Office Hours

  Join the DEX product team to get answers to your tough questions and learn from the questions of your peers. This session will be led by members of the DEX product management team and cover any DEX related questions.   Don't miss out on this oppor...

  • Event
  • IT Service Management
  • Office Hours
  • Virtual

Live on ServiceNow: [EMEA] Digital End-User Experience Office Hours

  Join the DEX product team to get answers to your tough questions and learn from the questions of your peers. This session will be led by members of the DEX product management team and cover any DEX related questions.   Don't miss out on this oppor...

  • Event
  • IT Service Management
  • Office Hours
  • Virtual

Red Gate Toolbelt Software Compliance

We can't seem to be able to get our Red Gate Toolbelt Software to go compliant.We have 2 Entitlements, 1 for Toolbelt and 1 for Toolbelt Essentials.They both share some components as part of each suite.ServiceNow only offers a discovery Map for Toolb...

  • Question

Live on ServiceNow: [EMEA] Digital End-User Experience Office Hours

  Join the DEX product team to get answers to your tough questions and learn from the questions of your peers. This session will be led by members of the DEX product management team and cover any DEX related questions.   Don't miss out on this oppor...

  • Event
  • Live on ServiceNow
  • Virtual

JDBC connection for Snowflake using Key Pair Authentication

Hi all, We are trying to establish JDBC connection to Snowflake using Key Pair Authentication. I have uploaded the Snowflake drivers JAR to Mid Server and configured a data source to build connection string to pass private key and password as per htt...

  • Question
  • Integrations

How to find arbitrary UI elements in UI Builder?

In the old ServiceNow "portal" technology, you used to be able to Ctrl + Right Click on things to navigate directly to where you needed to configure them. Is that same (or similar) functionality available for UI Builder components?  Or did we take a ...

  • Question

How to assign Story as a Parent to a CWMTASK?

I'm trying to create stories in a backlog for sprint planning and then tie tasks to the story by having a general process as a story and then going granular with the CWMTASK items of individual task that need to be done for the story, but I can't see...

  • Question
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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