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Is anyone else showing PDI offiline?

I see a message stating "We're having trouble opening your instance due to an internal error. We should have it fixed in a few minutes" 

  • Question

Recurring Field in Benefit plans

Hi,In SPM Benefit Plans, I observed that the Recurring checkbox does not function when both the Start Fiscal Period and End Fiscal Period are in the past. However, it works as expected when at least one of the fiscal periods is in the current or a fu...

  • Question

Not able to select agents group in dispatcher workspace

Hi Community,I am not able to select agents in dispatcher workspace though I have associated agents group and dispatcher group with suitable "type" field including with correct location for the group. So, what may be the issue, why am I not able to s...

  • Question
  • Tokyo

Resolved! How to create report from User Subscription("user_has_subscription") table

I want to create a report that compiles information on how much Subscription is being used by department.I tried to create report from User Subscription("user_has_subscription") table, but report couldn't create by ACL.In addition, I checked whether ...

  • Question

Create query instead of RegX

I got the following RegX and need help how to use or transfer it for an encoded query to get all matching CI names (server names with class "Windows Server" from table "cmdb_ci_server").[i,I][m,M][c,C][i,I,t,T,p,P][e,E]0[0,d,D,f,F,a,A,p,P] [0,a,A,b,B...

  • Question

How export the dependency map in XML

Hello everyone,I have recently discovered the dependency maps, and I would like to export the views in xml with all the relationships. I suppose the dependency map looks at certain ServiceNow tables, and joins the information together, so I would lik...

  • Question

Cell color highlighting in list visualization unavailable after Zurich?

Previous to the Zurich upgrade, I was able to create a list visualization and set up complex cell value highlighting rules, such that certain fields would turn green or red based on the value in that field for that visualization. After Zurich, I do n...

  • Question
  • color highlighting
  • deprecation
  • list visualization
  • Platform Analytics
  • Visualization
  • Zurich

Export Script & MID Server Oddity: File Move Works, ECC Queue Doesn't Update!!

Hi ServiceNow Community,I'm encountering a very peculiar issue with a post-export script in my scheduled data export, and I'm hoping someone can shed some light on it. Here's the scenario:We configured a scheduled data export with a post-export scrip...

  • Question

IRM > Control > Control Indicator > Script

Hi Team, with the help of a control indicator (ServiceNow IRM), I want to automate control testing. I created a REST Message accessing an IAM Solution to get some data, this works perfectly in Scripts - Background and when executing the REST Message ...

  • Question

A couple questions about CWM

Is there an ability to add a colored dot/tag like in VTB to a card? If not what would be an alternative?When viewing the kanban board what is the alternative to the VTB being able to click on a user's name at the top to automatically filter by what's...

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