ServiceNow Community

Generate Real .xlsx Files in ServiceNow Without External Libraries (OOXML ZIP Assembly)

If you've ever generated Excel files from script in ServiceNow, you've probably used one of two approaches: CSV -- works, but no formatting, no multi-tab, and your stakeholders have to click through import wizards.SpreadsheetML -- XML with an .xls ex...

Question

Mobile Agent offline fetch script

When downloading the cache for offline mode, I can only retrieve up to a maximum of 1,000 users from the sys_user table. I have many more active users than this limitation. I'm looking for guidance on creating an offline fetch script under input at...

Question

Custom Bulk Case Loading - The Setup

I'm going to do a series about Bulk Loading HR Cases. There is a bulk loader tool in the platform for creating multiple HR Cases in a single step. Let's start by doing an overview on how it works. Click the Bulk Case Requests link from the left navig...

blog

How to apply pagination in the scripted rest api Resource for GET call.

Hello All, I have a custom table X and it has 10 lakh records and the requirement is to create an API to pull all the records with field, value information in JSON format with fieldname as Key and field value as Value.I have created a Scripted Rest A...

Question

How to pass values from a For Each loop into an array flow variable (step by step)?

Hi Community, I’m working in ServiceNow Flow Designer and I’m trying to clearly understand the correct, supported way to collect values from a For Each loop and store them into an array flow variable, so the values are available after the loop finish...

Question

Platform analytics user guide / KB article

I was wondering if we have Platform analytics user guide / KB article which i can share with dashboard owners to advise what changes are expected and how it will improve the productivity

Question

CSDM Lifecyle stage status Descriptions / Definitions for each value ( Alm Asset , CMDB CI )

Hello Great People, My organization has started to implement CSDM 5 into our Dev environment and eventually Prod in the near future.I come from mostly the CMDB world and want to have a clear and concise understating of what each field actually means ...

Question

Redirecting users to new EC home page from saved as favourite in the browser

Hello,Would appreciate advice on how to manage transition from ec_dashboard to ec_pro_home page in terms of users who might have saved xxxxxx.service-now.com/esc?id=ec_dashboard as favourite in their browser.I tested this in sub-prod by first saving ...

Question

Adaptive Authentication: Force SSO for specific IP ranges, Fallback to ID/Password Login

Hi, all I am currently working on implementing Adaptive Authentication in ServiceNow and facing some challenges with configuring the authentication method within the policy conditions.My Goal:I want to implement the following login behavior for our f...

Question

How to pass values from a For Each loop into an array flow variable (step by step)?

Hi Community, I’m working in ServiceNow Flow Designer and I’m trying to clearly understand the correct, supported way to collect values from a For Each loop and store them into an array flow variable, so the values are available after the loop finish...

Question

No Aisle and Space tab to create locations

I have HAM Admin access. However, I do not have an Aisle and Space tab to create for our central warehouse Running Zurich

Question

Non-standard Entitlement Import Error

Hello @dreinhardt One of my client instance is showing following error reason as we import the entitlement data. We tested several times and it is successful for other publisher but failing specifically for "Palo Alto Network". Moreover, system is n...

Question

Flow designer inline script to update an integer field with the sum of two other choice fields

Hi, I really want to use a flow to set a field value. I could probably get this working easily as a business rule but at this point it's the principal of the thing. I have 2 choice fields with numeric values that, when updated, should be summed tog...

Question

Resolved! CSDM Lifecyle stage status Descriptions / Definitions for each value ( Alm Asset , CMDB CI )

Hello Great People, My organization has started to implement CSDM 5 into our Dev environment and eventually Prod in the near future.I come from mostly the CMDB world and want to have a clear and concise understating of what each field actually means ...

Question

Alternative to the GlideModal setPreference() method in Workspaces ... ?

Hello all, Bit of an issue here - I'm trying to modify a copied version of the OOTB Incident UI Action "Propose Major Incident". The ask is for one of the string field which pop up in the GlideModal, "Business Impact", to prepopulate with a series of...

Question