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What`s New Popular Posts More The latest in Community Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Adding ITIL role ro service account will act as license consumed? Hey All, If we give It... Read More Tejas Adhalrao Specialist How to configure Easy Import to always use an existing Transform Map? Hi everyone, Issue: I'... Read More Tejas Adhalrao Specialist Workspace List Error I have a Workspace page that displays records using multiple sys_ux_list configurations under the same c... Read More Tejas Adhalrao Specialist Best Approach to Export Large Data Volumes Hi Everyone, I have a table containing around 300,000–400,000 records. When exporti... Read More Its_Azar Specialist ServiceNow's JavaScript Executor You might already know about this tool, but if you don't, here's a handy little Ser... Read More George_1 Specialist Knowledge Workflow show "Pending - Not Started" I am creating Knowledge Articles using different artic... Read More Shivalika Specialist Button in Employee service center portal for incidents hello all, Does anyone have any idea how to create thi... Read More George_1 Specialist Workspace related lists count When I open a record, the related tab “Diagnosis and Recovery Tasks” initially show... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Federal Tech Talk: The Digital Front Door: Using AI to Meet Federal Employees Where They Are Hosted by WhitleyT 9 Jul, 2026 10:00 AM PDT Event Details Online Office Hours with Francis Frei -- Exploring Your Personal Brand with Jill Avery (APAC) Hosted by jasminecole 10 Jul, 2026 03:00 AM PDT Event Details Online July 10th First Friday's Session Hosted by JenniferG 10 Jul, 2026 08:00 AM PDT Event Details Online Office Hours with Francis Frei -- Exploring Your Personal Brand with Jill Avery (AMS) Hosted by jasminecole 10 Jul, 2026 09:00 AM PDT Event Details Online Register today for the SNUG Live event! Hosted by tracyo_brien 14 Jul, 2026 09:00 AM PDT Event Details Online AI Leadership Roundtable: Leading AI Transformation in Mission-Driven Organizations Hosted by Mayleen Fitzcha 15 Jul, 2026 12:00 PM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Hide List in Service Operation Workspace based on role

Hi All, I have created a custom list in SOW ,called as Agent Presence under Team Management category as shown in screenshot.Now mine requirement is I want to show this team management and agent presence only to those group managers which group has ro...

  • Question

Validate action continues to spin indefinitely

The MID Server is up and communicating successfully with the ServiceNow instance. Heartbeats are working, ECC Queue messages are processed, and system commands (restartService, grabLog, grabSettings, load_ip_access) are executing successfully. Howeve...

  • Question

Issue with background script output page

Hi all, Actually I am wondering why I am getting like this on output page(See screenshot). Lot of Unnecessary things, I just want to print the sys_ids of created incidents. In the background those incidents were created.Is something enabled in my ins...

  • Question

CSAT and used Calendar

Hello,I would like to calculate CSAT. OTTB PA Indicator use Standard Calendar in indicator source. Is it possible to change this? I would like to use my calendar which exclude weekends, holiday, ... and take only working hours.  Best regards, Nenad

  • Question

has anyone implemented sn_search.ScriptableSearchAPI?

Hi, we are looking into enabling a form of search via API and i ran into sn_search.ScriptableSearchAPI from this post.was wondering if anyone has done something similar to what we are looking for. Thanks

  • Question

How to restrict metric type on metric result table

I want to hide NPS Metric type from asmt_metric_table and make visible only to specific role so that survey viewer should only see all other metric results and not NPS metric type Note: even in reporting they shouldn't access this NPS Metric type1.If...

  • Question

Smartsheet integration in SAM Pro

I have created direct integration profile for smartsheet in sam pro. but what is happening  there are 11k something for licensed one and 2k something for viewer. but in the smartsheet the licensed user are 11k approx and for free it is 11k approx.Sug...

  • Question

Resolved! how to control a reference field display value

Hi,I have the OOB field 'supplier' on sn_slm_case table which is reference to sn_fin_supplier table.I change the display value on the sn_fin_supplier table from 'legal name' field to 'number' fields (display = true) When I populate the supplier field...

  • Question

Mandatory Multi-Row Variable Set

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   While working with the Multi-Row Variable Set on Catalog Items, a while ago I stumbled on making the Multi-Row Variable Set mandatory. Mandatory like having ...

  • Article

Can someone tell me what the current CSA exam version is based on?

I keep getting differing answers in my searches and I am confused as to how to even figure out where to get the information as to which version I am suppose to study from. I am currently looking to do the CSA exam and eventually the CAD.  I do not un...

  • Question

Scheduled reports advanced conditions

We have a handful of scheduled reports that have advanced conditions.  These conditions have stopped working due to the crack down on sandbox scripts (KB2944435). We have followed the advice and moved the code to a script include. The function works ...

  • Question
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