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What`s NewPopular PostsMoreThe latest in CommunityPosted by ServiceNow How to provide great answers in the CommunityThe ServiceNow Community thrives on the knowledge and experience you
share. When yo...Read MorePosted by jordancbaronOne Million Strong. And Just Getting Started.One Million Strong. And Just Getting Started. The ServiceNow Community
has official...Read MorePosted by jordancbaronIs CreatorCon 2026 for you?Is CreatorCon 2026 for You? Let's get right into it. Knowledge and
CreatorCon 2026 ...Read MorePosted by laurenmcmanThe Agenda: Developer Passport Starts Today!Australia release season is here, and we're kicking things off a little
differently...Read MorePosted by Victor ChenActivate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get StartedTo help you activate A...Read MorePosted by laurenmcmanWelcome to the Developer Passport: Australia Release PreviewIntroducing The Develo...Read MorePosted by Juergen LindnerIntroducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works.Today, AI finally cloc...Read MorePosted by jordancbaronWant to win a trip to K26? Lift Off to Knowledge Has Launched!Lift Off to Knowledge ...Read MorePosted by jordancbaronLock In Your Spot at Knowledge and CreatorCon 2026!Hey there, ServiceNow Community! Knowledge and Creator...Read MorePosted by jordancbaronMissed Community Week? Catch up here!The Community Week Agenda Breakdown Get ready for a week packed with
livestreams, p...Read MorePosted by jordancbaronThe Content Archive: Leveling Up Your Content Creation with the ServiceNow CommunityHey there, ServiceNow ...Read MorePosted by ServiceNow Unlock your Skills with ServiceNow University & Professor IdrisMeet Professor Idris -...Read MorePosted by laurenmcmanZurich Content ArchiveWe've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That
means its also time for your Develo...Read MorePosted by Earl DuqueServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks!The ServiceNow Develop...Read MorePosted by laurenmcmanPodcast: Break Point - Build Agents Have Entered the Chat!Welcome to Break Point...Read MorePopular PostsPosted by patrickdecaDoes business rules still fire when creating a project from template?I have a simple insert...Read MorePosted by Kyle WileyDot walking through multiple tables in client scriptI am trying to dot walk through multiple tables in an ...Read MorePosted by Community AlumsIs there a way to view the sprint that are closed in Agile ModuleHi, There is ask where...Read MorePosted by Sachin Pratap SCA Spectrum Connector DefinitionHi, We are planning to integrate CA Spectrum with ServiceNow to pull
events as part...Read MorePosted by mike2agkExclude/stop the Insert/Creation or update of CI's based on Name during DisocveryAll, Do we have a way ...Read MorePosted by kendall_linTime Card & Time Sheet Qs - Approval and Related List DisplayHello,My organization ...Read MoreCommunity HighlightsJuhi PoddarSpecialist🌏ServiceNow Australia Release: A Closer Look at Workspace Lists & FormsIf you have worked wit...Read MorePrasanna_PatilSpecialistWhy Understanding OOB in ServiceNow Is Critical for Successful Implementations.When organizations tra...Read MorePrasanna_PatilSpecialistHow to have tooltip on esc portalHello All, I want to have a tooltip on esc portal when i hover on
taxonomies and wi...Read MoreRamya VSpecialistDisplaying Case Type Selector from “New Case” in Chrome Tab – CSM Configurable WorkspaceOverview This article ...Read MorePrasanna_PatilSpecialistHow to edit "contact us for help " on esc portalHello All Can someone suggest how to edit this widge...Read MoreRamya VSpecialistRedirect Approvers Based on Role (Workspace vs ESC)Redirect Approvers Based on Role (Workspace vs ESC) De...Read MoreRamya VSpecialistEmbedding a Search Widget Inside a Carousel Widget in Service PortalThis implementation us...Read MoreTejas AdhalraoSpecialistMy ServiceNow Journey – Learning, Growing, and Becoming MVP 2026My ServiceNow Superpow...Read MoreDiscover CommunityCommunity CentralJust joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved.Learn MoreProduct HubsLooking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need.Learn MoreCommunity EventsJoin Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually!Learn MoreUser GroupsUser Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences!Learn MoreUpcoming EventsOnlineServiceNow Exchange | CRM AI Academy: AI-Powered Comprehensive Complaint Management in CSMHosted by ServiceNow 2 Apr, 202608:00 AM PDTEvent DetailsOnlineApril 3rd First Friday's SessionHosted by JenniferG3 Apr, 202608:00 AM PDTEvent DetailsOnlineServiceNow Exchange: [EMEA] Software Asset Management Office HoursHosted by ServiceNow 7 Apr, 202612:00 AM PDTEvent DetailsOnlineServiceNow Exchange: Discover What's New in the Q1'26 Store Release for Retail Industry ProductsHosted by Abigail Lavadia7 Apr, 202608:00 AM PDTEvent DetailsOnlineApril Speed Networking (EMEA Friendly)Hosted by madisonsext7 Apr, 202608:00 AM PDTEvent DetailsOnlineTechnology Workflow Virtual Workshop - Strengthening Hardware Asset Governance Across the LifecycleHosted by Mayleen Fitzcha7 Apr, 202610:00 AM PDTEvent DetailsJoin the CommunityWelcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way.Grow togetherTap into Community to unlock real-time opportunities for support and growth.Unlock PotentialConnect with othersElevate your expertise and deepen Community connections, whether online or in person.Find an EventJoin a groupDive into countless groups across our Community and let your voice be heard.Find a GroupBecome an expertBoost your expertise, elevate your reputation, and connect with top professionals in the ecosystem.Build Your Reputation
Hi,I wanted understand few topics in the release notes, like what exactly these fixes are and how i can debug itsecurity incident response release notes1.New -Added capability to support Unmatched Affected User for missing sys_user records.2.Changed-...
Can anyone guide on how to use A2A protocol to connect ServiceNow Agents with third party Agents or vice versa. Can anyone guide on how to use A2A in between 2 different ServiceNow instance to integrate between 2 Agents? Where do I get/configure OAut...
Just an wild though why can't we integrate AI Agents , LLMs like Joule or Claude and use HITL(Human in the loop) into SAP Security and GRC module to assign the role automatically via one chat bot or any tool that will specifically solve the regular c...
As of now we are creating an Incidents via Inbound action , but when there is a calendar invite , still it is creating Incident , How to restrict that ? I am not able to restrict subject , as it can be any
We have Virtual Agent enabled on multiple portals (sp, csm, business). When I deactivate/hide topics to limit what shows in the SP portal, the change impacts all portals. What is the recommended way to show only a few topics in SP while keeping other...
I've found incorrect informations in the Knowledge Check (Module 5) presented in the "ServiceNow Administration Fundamentals: Participant Guide" comparing with the video course info.How can I report this issue?Please, find attachments bellow to bette...
Hi everyone,I’m currently working on a requirement in CSM Workspace where I want to implement a custom button (UI action) using UI Builder, and I’m looking for the best approach to achieve this. RequirementOn the Case form in CSM Workspace:Add a butt...
Hi Everyone,I’m implementing a P1 Onsite SLA (4 hours) on Case Task in ServiceNow (CSM).Requirement:SLA starts from Case Created TimeStops based on Arrival Time (custom field)≤ 4 hours → Achieved4 hours → BreachedChallenge:Arrival Time is entered at ...
Hi everyone,I am working on a requirement in CSM Workspace where I need to implement a modal popup that contains:Notes (mandatory)Date/Time (mandatory, should not allow past date)On clicking a button from the Case form:A modal popup opensUser fills b...
Hi Community,I’m currently working on a project where our users initiate chats via Teams, which are then routed to agents using Genesys Cloud. We are looking to leverage Now Assist (Generative AI) within ServiceNow to provide our agents with Chat Rep...
I manage the delivery teams for our practice for SPM, EA, CSM & industries, and now also for all AI products, and noticed that for CSM and Industries, there is a page with all the products organized by category. See attachment. I have Now Assist (I...
used out of the box widget "Data Table from URL Definition" in consumer service portal, But when an external end user creates a case using workspace, the case not added to the case lists in portal for an external end users. please let me know how to ...
Hi, need some clarification on the pricing for ServiceNow instances. We will be using the REST API for integration and wanted to know about any limits or extra charges. I know the licensing costs are different per account, just want to know what I ca...
The Key to Maximizing Now Assist—Organizational Change Management (OCM) You turned on Now Assist by ServiceNow—so why isn’t anyone using it? If adoption is low, here’s a hard truth: AI doesn’t magically change behavior. If users don’t understan...
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