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Community activity

CSA Exam free Voucher

Hi Team, How do i get the free voucher for ServiceNow CSA exam RegardsRajesh N

  • Question

What is sys_prefix

Hi Community,I have a question regarding the term "sys_prefix" mentioned in the following documentation: https://www.servicenow.com/docs/bundle/yokohama-platform-security/page/administer/system-logs/task/t_ConSysTablDelAud.html I tried looking for th...

  • Question

Resolved! How to link a dashboard to a sub-menu in CSM Workspace?

Hi Community, In the CSM Workspace, I have a main menu item named “Dashboard” and added a sub-menu called “Case Volume by Channel” using sys_ux_list_menu_config.list. I’ve already created the dashboard, and I want this sub-menu to open that dashboard...

  • Question

Can We Reuse Now Assist Summarize in a Custom UI Action?

ServiceNow Now Assist – provides an out-of-the-box (OOTB) feature "Summarize " on the Incident form that automatically generates summary of incident details. This helps quickly understand context, progress, and resolution without manually reviewing a...

  • Question

How to Bulk Set Post-Login Landing Pages for Users

Hello community,As a system administrator, do you know how to set the post-login landing page for multiple users at once, based on their group or role?For example, I would like users in the Sales department to be taken directly to the Project Workspa...

  • Question
  • CSM Configurable Workspace

How to migrate Core UI Dashboards to Workspace Pages?

I have a custom-scoped application that I created several years ago, which is still used by my clients. I had made a dashboard for this application with a lot of reports using the Core UI. I started developing a workspace for my clients for this cust...

  • Question

Credential Issue

Hello CommunityCan anyone please guide me on below scenario based question:-When performing the discovery of an Subnet (/24), In those around 20 Machines are getting failed & getting an  error " Active, Couldn't Classify"  do we have to perform "Test...

  • Question
  • Discovery

Action Assignment is not working for Non-Admin user in a workspace

Hello community, I have created an Action Assignment "Add" to show a list of task records on an interaction. This works for an Admin. When a Non-admin user clicks on Add, the page with a loading screen appears. Please find the attached. Let me know h...

  • Question

Resolved! CIS - FSM Certification ?

Hey,I have 3 months of experience on FSM module, I required to take FSM cert in a month or two. Have anyone given this certification recently , wanted to know exam difficulty level, what type of questions and about how helpful dumps out there online ...

  • Question

Needs Attention on Incident Form

Hello everyone, I would like to share a practical use case that we recently implemented in ServiceNow. This helps agents instantly identify incidents that require their action based on the latest caller response, reducing missed updates and response ...

  • Question

Resolved! HR agents in collaborators not able to edit the Cases

Hi Team, I am new to HRSD module, I have requirement to fix the Collaborators issue in case form. I gone through Collaborators functionality in docs, the believe users in Collaborators filed they have full access to the respective cases.  Now the iss...

  • Question
  • Case and Knowledge Management
  • HR Service Delivery
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