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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist How I Built a Fully functional Custom application Using ServiceNow Build Agent in Just 6 Prompts
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Read More Anil Nemmikanti Specialist Record is being aborted on update but there is no abort BR on the same table. How it is possible?
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Read More shreedevin Specialist Building “Simply Thriftify” with Build Agent . My Journey in the #BuildWithBuildAgent Challenge
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Read More Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Check out what ServiceNow Veteran's RiseUp Cohort is doing! Hosted by Mike Stockman1 19 Nov, 2025 04:00 PM PST Event Details Online Live on ServiceNow: [APAC] Unleash the future of Vulnerability Management with USEM Hosted by Lolita Honkpo 19 Nov, 2025 08:00 PM PST Event Details Online Live on ServiceNow: [EMEA] Digital End-User Experience Office Hours Hosted by Lolita Honkpo 20 Nov, 2025 12:00 AM PST Event Details Online Live on ServiceNow: [EMEA] Digital End-User Experience Office Hours Hosted by Lolita Honkpo 20 Nov, 2025 12:00 AM PST Event Details Online Live on ServiceNow: Process Mining Academy Hosted by Lolita Honkpo 20 Nov, 2025 07:00 AM PST Event Details Online 11/20 Live Webinar: From low-code to vibe coding: The next chapter in enterprise app dev Hosted by Robin22 20 Nov, 2025 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Timesheet Portal Time Categories (Other tab)

Hi! What are the OOB time categories listed in the "Other" tab of the timesheet portal? The SN docs does not include the full list of OOB categories. This is what SN Docs has,  but I believe Appointment was also on the list. Please confirm. Thank you...

  • Question

Connector Onboarding Guide for Service Graph Connector for Observability - Dynatrace

Purpose of Onboarding Service Graph Connector for Observability - Dynatrace Service Graph Connector for Observability Dynatrace has been used to ingest CI data, events, metrics, and logs from Dynatrace into the ServiceNow instance.   Note: The Servic...

  • Article
  • Data Foundations
  • Service Graph Connector

Approach to mapping both mainframe and SaaS applications.

What capabilities or best practices are there when it comes to mapping mainframe and SaaS applications?Additionally, please outline any requirements, tools, or data sources needed to support this identification and mapping process.

  • Question

Can a Catalog trigger another catalog form?

Hello,We have  a requirement that we build a catalog form( Catalog A) for user request.Once the request is submitted, a reviewer will record another set of inputs based on the information provided by the requestor.Once the Request is submitted( from ...

  • Question

Recovery Tier based on adjusted RTO

Hi All, I got below requirements for BCM module , I see the recovery tier logic is inside of  BIAScoringUtilBase script include."The formula for Recovery Tier calculation should be adjusted to incorporate Adjusted RTO field value. The new logic shoul...

  • Question
  • Business Continuity Management (BCM)

Capture user input from Static Choice and redirect

I am currently working on a Virtual Agent topic in ServiceNow, and I need some help with capturing user input from a "Static Choice" node by enabling the "Conversation Switching" option and then redirecting the user based on their input.Here is what ...

  • Question

ITAM Use-Cases script

Can someone help me with the script for below questions :- 1. Map discovered software to software model.2. Mark software as reclamation candidate when unused for 90 days.3. Update compliance status after reconciliation.4. When an asset is updated in ...

  • Question
  • Asset Management
  • Contract Management
  • Cost Management (ITSM)
  • Request Management
  • Service Catalog

Report for overdue Project tasks by week

Hello Apologies in advance as I thought I could do a simple trend report without having to do too much work but here goes..We have a portofolio with 4 programs went live 9/8 and the last planned end date is tomorrow on project tasksSince the project ...

  • Question

Error 153 on Youtube Videos

Everything has been working perfectly fine for months now. But this week, on all of the YouTube videos on our intranet pages, there's an error code 153. I haven't been able to find information on what the issue is.  We used the Rich Content editor wi...

  • Question
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